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1/5

2018-12-10

No Customer Service Whatsoever

"Ronna & I spoke over the phone before I even placed an order for a simple step & repeat banner for an event. The system for their online ordering has a lot to be desired, especially when I have to specify that 5 logos on an 8x8 banner need to be a step & repeat even after I spoke with someone over the phone. On top of the banner being incorrectly printed, it's got what look like scratch marks all over it. 0/10 will never recommend again. 0% customer support & service and 100% money skimmers."

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5/5

2018-07-27

#1 BEST in the business! A+++ (5 star rating!). Been a customer for years & NEVER disappointed! 100% Satisfaction Everytime! Thank you!

"FAST shipping, highest QUALITY and BEST PRICES online! 5+ years I have ordered from Half Price Banners and they ALWAYS go above and beyond every time. Their consistency is unmatched and so is everything else. They have set an extraordinary high bar! I've read two concerned reviews and they are either confused with where they ordered their product from or they are being unreasonable because I disagree with them 100%! Order with confidence! I promise you 100% satisfaction. I am a very competent consumer and I firmly believe in competency and Half Price Banners is unmatched at ever turn. I have never been disappointed and they have always exceeded my expectations on price, quality and shipping. Thank you for being #1 in the business!"

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1/5

2018-02-06

3 day shipping takes 8 days.

"I order a banner 8 days before I need it, am never told I'm getting an email proof and it won't be printed until I OK it. Why am I proofing something they haven't touched?? Why am I not given the option for no proof? WHY AM I NOT TOLD I HAVE TO APPROVE VIA EMAIL???? I put in the "special request" I need it by such & such a date. So basically I'll be lucky if the banner I ordered with 3 day shipping will get her in 8 days. Also they completely blew me off on the phone. Go to Banners on the Cheap dot com. Half the price, I've never had one problem with them, and they offer coupon codes for free shipping all the time. And it's the EXACT SAME 13oz vinyl. "


Verified
5/5

2016-12-01

AMAZING Customer Service

"I had 4 - 4 feet by 8 feet vinyl adhesive banners made. I ordered after 3pm on the day before Thanksgiving. Their website said they would be closed Thursday (Thanksgiving) and Friday. (Totally get it) Then I called on Monday to load up my artwork (I had super large files and had talked to tech support about doing this). They had my artwork loaded up and my proofs to me that day. I talked to Makayla (graphic designer) multiple times throughout the day to make sure I'm getting exactly what I wanted and to help with the large files. It took a couple hours to get the artwork loaded up into their system (which put us slightly past 3pm - their cutoff print that day time). Makayla worked with me and got my signs put through that day and made sure I was going to make my deadline of Thursday EOD. Truly amazing and the signs were really great quality! Exactly what I was looking for :)"

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Verified
1/5

2016-09-12

Will not use them again

"Very disappointing banner. It came with their "standard features" that was never mentioned on their site. So beware and tell them what you want so you don't get any surprises. Of course, by "approving", I'm now stuck with this crappy banner which doesn't hang flat. Absolutely disappointing! I'd rather pay a bit more elsewhere and get what I want."

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Verified
5/5

2014-07-11

"Awesome, great prices, great offers n discount. :-) I recommend anyone to use this site. :-) "

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Verified
5/5

2013-05-19

"Great job delivered on time very high quality"

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Verified
5/5

2013-05-16

"I just wanted to let you know I received the banner you guys printed for me yesterday via UPS. it came out beautifully! The colors and printing were really great and exceeded my expectations.

After doing my first banner with another printer and having it turn out a hue of green all over and being told it was my submitted file's fault I was a bit nervous to print it again. So, when I opened the banner you printed I was super happy.

I also wanted to thank you personally for going out of your way to both communicate with the printers and calling me to voice your concerns about a "touch of green" in the background. It really went above and beyond what I expected and I thank you for that.

You'll definitely be getting my future banner business and I'll be letting everyone I know how great you are to work with.

Thanks again. Both for the great banner and the personal service. You're the best!

Best,
Sean- -
www.seantiffany.com
www.seantiffany.blogspot.com
www.oilcandrive.com
"

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Verified
5/5

2013-04-24

"OUTSTANDING customer service! Turnaround was speedy! Banner qualities were above what I expected. Will use them for ALL my signage need for all my customers! About to place another order now! THANKS!"

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Verified
5/5

2013-04-08

"They were very good to work with and incredibly responsive to questions. I had two revisions, and both were done quickly. I'm very happy with the quality of the banner as well. I ordered on a Monday, and had my banner before the end of the week."

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Verified
5/5

2013-04-08

"Mountain Pie and Cake Company has been doing business with HalfPriceBanners for five years. Their products are fabulous and inexpensive. The delivery of the product is rapid and your business or event can be ready to launch with a few clicks of your mouse. If the product requires special care you may be assured that you will receive courteous and exemplary care from their staff. I urge you to do business with these folks. Merri Tyndall"

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Verified
5/5

2013-04-06

"we appreciate the good price and quality. It would be nice to have a few more options in the create your own banner"

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Verified
5/5

2013-04-04

"I LOVE my banner! It is beautiful! I am so pleased with the quality and I like that I could choose my own clipart. grommets are included, too. I will definitely use HPB again."

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Verified
5/5

2013-04-01

"Half Price Banners did an excellent job on our 4'x30' banner for Easter. This was the largest banner I've ever ordered and the quality, speed and delivery were all excellent, just like previous, smaller banners I've ordered with them."

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Verified
5/5

2013-04-01

"I was worried at first because the website looks a little sketchy and I had to place my order before anyone would contact me about my artwork.

They got back to me instantly regarding my artwork, helped me make sure it would look exactly how I wanted and then delivered it in 3 days (regular shipping) with a perfect print and quality.
"

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