"Buyer beware!!!
This is the WORST online retailer I have ever done business with!
The day after placing my order and my credit card charged I received a USPS tracking # which was bogus. After several days of checking the number it did not show up in the system.
I sent three email inquiries that were never responded to.
I called customer service and was told they could not check on my order but would take my information and get back to me. Further I was told perhaps USPS did something with my order!
Additionally the customer service rep. was rude and did not help but continually made excuses.
Still no resolution!
I will wait another 24 hrs. then I will call my credit card company and Consumer Protection.
Warning: DO NOT GIVE Haircovering.com you credit card info.!"
"I ordered two items from this website. I ordered them on a Friday hoping to receive them in time for a costume party I had a week later. That Monday I went on their site and contacted a representative to make sure the items would be shipped in time, and the rep assured me they were being shipped that day. I was emailed a tracking number later that day. Throughout the week no tracking info popped up. On the Friday of my party there still was not any information showing up for tracking. I wrote their customer service department but didn't hear back by the end of the day so I just gave up.
Three days later I received a reply to the email simply giving me the tracking info that at that point was already available to me, because my items were not actually shipped until that Friday evening. A full week after I had placed the order. I would understand if something was out of stock or if they had been shipped on time and USPS made an error, but it was clear that I had been lied to and that my order was not turned over to USPS a full five days after I was told it had been sent.
I finally received the package a week and a half after placing the order and requesting 2-5 day shipping, and surprise, it wasn't even correct. You'd think after taking five days to drop it off at the post office they could have at least gotten the correct two items into the envelope. I have since written them a letter of complaint and of course I have not yet received a response. Maybe they have a 3 day turnaround on emails. Either way I am extremely dissatisfied and will not be wasting another penny at their site."
"Awesome selection of hair accessories!! Even old skool style clips I LOVE!!!"
"I love HairCoverings.com! I have done a total of 7 orders online here, and I will certainly order more in the future.
The kind of headcoverings that I want are not redily found in stores. When I CAN find nice headcoverings, they are generally for children or tweens. But HairCoverings.com has so many sizes, shapes, colors, and patters to choose from.
They always complete the orders very quickly, too!
I have also dealt with customer service in the past, and they are always courteous, helpful, and fast-acting!
Whether you're in the market for simple scrunchies and banana clips, or snoods or wedding tichels, HairCoverings.com is definitely the place to go!"
"Haircoverings.com always has the latest styles and the best prices. I especially like the tutorials on the site that show fun and unique ways to tie the scarfs"
"Ordered the lined Belgium snood. Its huge, well made and holds a lot of hair! I was impressed with the quality for the price. A year later its still holding up despite several washings!"
"This online store is fantastic - it's my first choice for all my hair covering needs!"
"Great customer service. Many deals, highly involved with customers/fans!"
"I have had very good service with this company. Orders ship very fast and are perfect. Quality of the products is great and at a wonderful price. I appreciate being able to buy hair coverings online as they are hard to find locally."