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Customer service:
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Return/Replacement policy:
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Verified
1/5

2006-04-16

"The Vendor advertised Windows XP Pro on Pricegrabbers in a Retail Box. He sent me an OEM version which goes for half the money. He refused to return my money until I threatened him with bad reviews.He finally agreed to return my money in an email and then didn't. The whole thing was a nightmare."

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Overall quality of the company
Pricing of products and services
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Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
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Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
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Ease of checking order status
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Overall product shipping and delivery process
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Delivering products damage free
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Ease of checking delivery status
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Delivering products on-time
Being updated on the exact date the delivery was sent
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Overall technical support
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Making decisions on their own
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Being easy to reach
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Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
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Speed of web site
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Web site being easy to use
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Web site reliability
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