"Unfortunately, the lowest rating that can be given is one Star. Although their description on their website indicated I was ordering a Weber Model 7614 Rotisserie Kit for my Weber Grill, when delivered it was a cheap Chinese Universal Rotisserie Kit yet it was represented that the original price of around $130, which seemed like the correct price for a Weber OEM Rotisserie Kit, was "on Sale" for $99.00. This would have been a great deal for an OEM Weber unit! When delivered it was a cheap Chinese-made "universal-type" unit with a motor that seems like it MIGHT last a year. Turns out I could have purchased this unit on Amazon for $62.00! without having to pay GrillPartsReplacement "Expedited Shipping fee". Amazon's delivery was free. Not only was the GrillPartsReplacement website description EXTREMELY deceptive, it was over-priced by nearly 50%. Very disappointed and embarrassed as this was a Christmas Gift! Buyer Beware!"

"My grate showed up damaged and they replaced the grate, free of charge with a brand new one even though it was probably damaged during shipping. Great customer service."

"Our family has a brinkmann grill. Last month, I bought a set of parts include the burners, the heat plates and the grates from this website to repair my grill, it make my 8-year-old man look like a new one."

"I have a 9-year-old grill and was having problems finding some parts. I was looking at new grills and decided to check the web one last time. There they were with the parts I needed. The web site product descriptions had detailed measurements and reasonable prices. I received my parts only 2 days after my order was placed. I have replaced the parts and the grill is almost like new and ready for another 10-years (I hope). I could not ask for anymore than I got from GrillPartsReplacement. Thank you."

"The products here are very comprehensive, very easy to use, the key is that the price is still cheap, which is great"