ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs

Full Rating Profile + -

Product & services pricing
9.46/10
Chance of future purchase:
9.06/10
Shipping & packaging:
9.13/10
Customer service:
9.13/10
Return/Replacement policy:
9.17/10


5/5
2018-07-29

Excellent Experience

"I searched the internet trying to find a lower price on a new TV and found Greentoe. I did some research to find out if this was for real. Based on the reviews I decided to use Greentoe. The customer email communications, the website explanation of the services, the service and delivery all went flawless. I saved money and got the product I wanted from a reputable retailer. I would use Greentoe again. "


5/5
2018-07-23

Skeptical no more!

"I will say that I was skeptical on using Greentoe until i did my research and read some forums. The experience was absolute amazing. From the ease of putting in an offer to completing payment was a breeze. I had a few questions along the way and the customer service was efficient, effective, and most of all friendly. Know that Greentoe has a lifetime customer and I am happy to see how many products Greentoe offers. The CEO even reached out to me to inquire on my experience. That is how you run a company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2018-07-23

Funny Name for a GREAT Experience

"I found Greentoe online when I was looking for a TV. I found a TV at a very reasonable price and started to look into the company that gave me the price. While reading reviews on that particular company the person writing the blog mentioned Greentoe. I read some reviews about Greentoe (all good) and decided to give it a try.
So far it has been a good experience.
"


5/5
2018-07-20

Would recommend to anyone!

"My experience with Greentoe was so good, that I have to leave a review and make sure others use the site to save hundreds like I did.
I was looking for a new TV and found Greentoe in the search ads. I chose the link and checked out the site for a few days making notes of possible price savings. Then I checked ResellerRatings to make sure they were ok, and when I saw a 9.3/10, I knew they were legit and I had to try. I put a bid in for an LG OLED tv at a 75% confidence rating and received an immediate acceptance. I saved $850 on this year’s and got it cheaper than I could find last years model. When I found out the vendor name, I was even more excited as I was most worried about that. Turns out it was a popular company that I have done business with before directly. The TV arrived in less than a week in perfect condition and I could not be happier!!
I have started searching the site for my next purchase. I would recommend Greentoe to anyone. I don’t usually leave reviews, but this company deserves it!
"


5/5
2018-07-10

Greentoe Came Through

"Saved hundreds of dollars on a brand new LG OLED Tv. First time using greentoe and they got me a price that I couldn't say no to. Shipping was super prompt and customer service was great. Two thumbs up."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2018-06-13

First time Greentoe buyer

"An excellent experience. The service is as advertised; you place an offer and if accepted, an authorized seller will contact you to complete the transaction. Be serious; do your research beforehand, make an appropriate bid on a product and be ready to negotiate if need be. The product is as advertised; it's a new product from an authorized seller. If there's an issue you contact the seller, Greentoe customer service will direct and coordinate as best they can to solidify the handshake. I contacted customer service multiple times to handle common questions and they responded in a timely manner and provided direction on the "what to do next...". Definitely will be using them again when I can. I purchased an ultra premium TV from an authorized seller and received 30% off the promotion price. We received the TV in a timely manner from the seller and have been enjoying the product every day. Thanks for the assist Greentoe!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2018-05-19

Great prices and amazing customer service team

"I decided it was time to upgrade my home theater, so I put in a lowball offer on an LG OLED (I figured what do I have to lose?). My offer wasn't accepted because the price was too low, but Greentoe customer support proactively reached out via email to let me know about a similar model close to the price I had offered! They helped me switch my offer to the new model, saved me around 20% off the MSRP, and got it to me a few days later - free shipping and all.
With the savings I decided to splurge on a nicer sound system as well - a new Denon soundbar (saved around 20%) & subwoofer (saved 15%) complete my new theater setup.

My next electronics purchase (and those of friends and family) will definitely be done through Greentoe!
"


5/5
2018-05-18

New tv from Greentoe

"I knew exactly what to buy. So, I tried to see if I can get a better deal through Greentoe instead of surfing through on-line sites myself.

I submit my own price (wish to pay), then I received counter offer. After couple of times, I accepted the deal as it was reasonable.

After that, all the process was same as if you bought from any other big online stores.

Save few hundreds dollars on my new TV.

Overall good experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2018-05-18

Happy

"I had a positive experience with Greentoe. I would definitely use it again."


5/5
2018-05-18

Got a good deal!

"I was checking pricing online for a TV, Greentoe site popped up and I proceeded to check it out. I was skeptical about the process but it worked out great.

Got the TV at a $150 less than any other retailers plus saved another $150 in taxes and shipping was free.

I will use Greentoe site again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2018-05-18

Bought a new TV through Greentoe

"I've been following Greentoe for years and thought it a great concept and idea; the timing was just never there to use it to make a big purchase -- until recently. When shopping for a new OLED TV I did the usual comparison shopping but realized that because I was looking for a slightly older model retailers might be more flexible in their pricing, which led me back to Greentoe. I made my offer, received a fair counter, and placed the order immediately.

Greentoe was great about communicating updates on my order via e-mail, and the TV was shipped by the retailer in a timely fashion. Overall it was an excellent experience that saved me several hundred dollars.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5
2018-05-18

Great!

"Great service, business model, and customer service. Would not hesitate to buy from again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5
2018-05-18

Oled tv

"Wonderful!! Greentoe was able to get me the lowest price on my new lg oled tv. Great service!"


2/5
2018-04-13

Don't expect accountability

" My first purchase with Greentoe was not the best experience. The customer service rep made a mistake with my order. No big deal. But then another rep essentially tried to explain why I needed to get over it and refused to offer any apology for how things went on their end. He did offer me a condescending "I'm sorry you feel that way." So that felt good. "


5/5
2018-04-10

Great experience

"I was buying a Tamron lens. I was able to purchase significantly below the MAP by using Greentoe. The seller was a reputable authorized dealer. I was able to register the lens with Tamron without any problem. Shipping was faster than I expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process