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Product & services pricing
9.43/10
Chance of future purchase:
9.13/10
Shipping & packaging:
9.09/10
Customer service:
9.09/10
Return/Replacement policy:
9.23/10


5/5
2018-05-19

Great prices and amazing customer service team

"I decided it was time to upgrade my home theater, so I put in a lowball offer on an LG OLED (I figured what do I have to lose?). My offer wasn't accepted because the price was too low, but Greentoe customer support proactively reached out via email to let me know about a similar model close to the price I had offered! They helped me switch my offer to the new model, saved me around 20% off the MSRP, and got it to me a few days later - free shipping and all.
With the savings I decided to splurge on a nicer sound system as well - a new Denon soundbar (saved around 20%) & subwoofer (saved 15%) complete my new theater setup.

My next electronics purchase (and those of friends and family) will definitely be done through Greentoe!
"


5/5
2018-05-18

New tv from Greentoe

"I knew exactly what to buy. So, I tried to see if I can get a better deal through Greentoe instead of surfing through on-line sites myself.

I submit my own price (wish to pay), then I received counter offer. After couple of times, I accepted the deal as it was reasonable.

After that, all the process was same as if you bought from any other big online stores.

Save few hundreds dollars on my new TV.

Overall good experience.
"

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5/5
2018-05-18

Happy

"I had a positive experience with Greentoe. I would definitely use it again."


5/5
2018-05-18

Got a good deal!

"I was checking pricing online for a TV, Greentoe site popped up and I proceeded to check it out. I was skeptical about the process but it worked out great.

Got the TV at a $150 less than any other retailers plus saved another $150 in taxes and shipping was free.

I will use Greentoe site again.
"

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5/5
2018-05-18

Bought a new TV through Greentoe

"I've been following Greentoe for years and thought it a great concept and idea; the timing was just never there to use it to make a big purchase -- until recently. When shopping for a new OLED TV I did the usual comparison shopping but realized that because I was looking for a slightly older model retailers might be more flexible in their pricing, which led me back to Greentoe. I made my offer, received a fair counter, and placed the order immediately.

Greentoe was great about communicating updates on my order via e-mail, and the TV was shipped by the retailer in a timely fashion. Overall it was an excellent experience that saved me several hundred dollars.
"

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5/5
2018-05-18

Great!

"Great service, business model, and customer service. Would not hesitate to buy from again."

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5/5
2018-05-18

Oled tv

"Wonderful!! Greentoe was able to get me the lowest price on my new lg oled tv. Great service!"


2/5
2018-04-13

Don't expect accountability

" My first purchase with Greentoe was not the best experience. The customer service rep made a mistake with my order. No big deal. But then another rep essentially tried to explain why I needed to get over it and refused to offer any apology for how things went on their end. He did offer me a condescending "I'm sorry you feel that way." So that felt good. "


5/5
2018-04-10

Great experience

"I was buying a Tamron lens. I was able to purchase significantly below the MAP by using Greentoe. The seller was a reputable authorized dealer. I was able to register the lens with Tamron without any problem. Shipping was faster than I expected."

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5/5
2018-04-04

A different and better way to buy a large screen tv

"I bought my past two hdtv's from Amazon and had a great experience, but when I decided to upgrade to a 2017 LG OLED tv Amazon's prices weren't any better than Best Buy's. The online shopping space for tv's is the Wild Wild West. Many retailers with the lowest prices will not actually sell you the item you tried to buy unless you pay more for an "upgraded" unit or add-ons. Even some of the most reliable cheaper resellers are not authorized or will not take returns unless the tv is DOA.

Greentoe helps you avoid all that. You can research prices to your heart's content and when you are ready, make an offer for the lowest possible price on Greentoe. If your offer is accepted you are obligated to buy (like winning an ebay auction) or you may receive a counter-offer at a higher price, which you are not obligated to accept. If your offer is not accepted you can keep submitting offers until one is.

One big advantage of Greentoe is that all of their resellers are authorized so there should be no problem with warranties of any kind. Also, shipping and any tax are included in the offer accepted so you know your final price immediately.

The only possible disadvantage is that Greentoe sales are conducted in several stages, each of which can take a couple of days. First, you must wait a bit to get either an acceptance or a counter-offer. Then products may not be charged or shipped out for another couple of days. And then there is the delivery time, which can stretch out a bit because the resellers are using the least expensive reliable method. From offer to delivery, the time for my tv was about a week or 8 days. You must also give them a credit card when you make an offer because if your offer is accepted your card *will be charged*. So don't make an offer just to test the waters; you must be serious.

Greentoe also asks that you keep the reseller who accepts your offer confidential. This makes sense since these are always authorized dealers selling products far below the minimum price the manufacturer allows them to advertise and keep their authorization. While these sales are completely legitimate and come with full official warranties, the resellers are not anxious to rile up their suppliers. So if you do get a great deal from Greentoe, instead of blabbing about it all over the internet, just send people to the GT website.

Highly recommended.
"

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5/5
2018-04-04

Exceptional Experience with Greentoe

"The ease of use & customer service was second to none. Have recommended this site to all my friends & Family."


1/5
2018-03-28

Worst customer service ever. Almost got scammed never do business with them.

"So I tried buying a TV from them about a month ago and I replied to customer service about how the prices were not great because it can be found cheaper online, even though they claim that they can get you some of the cheapest prices online. They replied by saying don't buy from us and e-mailed me saying my offer was declined/expired, no big deal. A couple weeks later, I find a charge on my PayPal account for the amount I offered for the TV, but I didn't even purchase that TV. There was no e-mail from them saying an offer was accepted, but I was charged. I spoke to customer service and they claimed it must be a mistake because the offer was expired. They said I would be refunded asap. However, I waited over a week and contacted them back again and they gave me the run around and told me to wait a little longer. Another week goes by and the charge is still on my account. And no, it was not a pre-authorization charge. The charge went through and posted on my credit card statement as I was supposedly waiting for it to be refunded according to customer service. At this point, I got fed up and charged back with PayPal, of course I got my money back after that, but this company held my money for ransom for over a month. They never refunded me, I ended up getting my money back through the chargeback."

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5/5
2018-03-28

Great Price and Prompt Shipping

"My neighbor bought an LG OLED TV via Greentoe and was pleased with the service. I do not normally shop like this but I do like to save money so I gave it a try. Product was exactly as promised and both my neighbor's TV and mine made the overland journey without damage. That was the part of the process that had me the most worried.

I look forward to using Greentoe again in the future since I saved a lot of money and shipping was very prompt.
"

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5/5
2018-03-22

Bought a great TV! Definitely worth trying Greentoe.

"I certainly took some time researching Greentoe before deciding to by our new LG OLED TV from them. There are LOTS of scams out there on TV’s which are in fact too good to be true. Had a great experience with Greentoe. It was very easy. We got exactly what we expected, for the price we expected, and the TV was even delivered a day earlier than anticipated. I would definitely buy something from them again if the price was right."

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5/5
2018-03-21

Great Company if you want to save money...

"I used them to buy a Sony A7riii and a Batis 25mm lens and got a good price from an authorized vendor.
Items are US versions and carries manufacturers warranty. I will definitely use their services again without hesitation.
"

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