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Verified
1/5

2014-10-16

"Awful ! No replies to emails . No information to let you know items shipped . You just have to sit and hope it shows up ! Terrible ! I will never order from them again . Set up account and tried to access next day . Said email and/or password was wrong . This is NOT true ! Emailed to ask about status . No reply . real nice . glad so many like them . I do not . Pathetic excuse for a business . Never again ."

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Verified
5/5

2013-01-29

"After reading much good review from the Internet source I decided to buy from greenbatteries as I desperately needed batteries for home.

I found their prices bit competitive and cheaper. I did not face any problem to order throughout the transaction. Payment was made with ease and got instant confirmation. I was hoping that it might take 4 days to reach this order to me.

I was completely surprise that they contacted me and told me that my items would be delivered within only 2 days !!

So overall....

Appliance choice 10/10
Price 10/10
Delivery 10/10
Customer Service 10/10

I wouldn't hesitate to recommend this company to anyone!
"

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Verified
5/5

2013-01-17

"Initially I was very skeptical to buy, but later thought to give a try as prices are very lucrative comparing from other retail online stores and outlet. I ordered dozen of batteries for home to get eligible for free shipping. I was very excited and curious for my order, as it was my first experience with this website. I emailed customer service to confirm about the order. They use to respond quickly. Finally, when I received my order I was on nine clouds since everything was so perfect. Same as it was in the description. Packaging and quality is flawless. Now, I will often use to shop from greenbatteries for my batteries needs. Thank you. "

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Verified
1/5

2012-05-28

"I placed an order for a laptop battery, and paid for priority shipping at almost 50% of the battery price because i needed it urgently.

18 days later, i'm not getting any response to my emails, phone calls, and the order status is blank on their website.
"

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Verified
5/5

2010-08-27

"I've had the privilege of ordering from GreenBatteries.com back when they were RipVan100.com and have always been pleased with their products.

Recently I purchased 46 batteries (AA and AAA) for various needs around the house (camera, remote controlled car, flashlights, etc.) This is the first time I've tried their "ultra low self discharge" batteries. So far have been pleased with them.

On another note, I recently had an issue with my GBTurbo4000 charger and was able to work directly with Curtis to get the issue resolved to my satisfaction.

I will certainly order from GreenBatteries.com again.
"

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Verified
5/5

2008-03-11

"Ordered some battery contact covers. My order was processed and shipped in a timely manner. I received ample communication in regards to the status of my order. Product received was as described. Would order from them again."

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Verified
5/5

2006-09-18

"Great Prices and Produces, Plus Fast Shipping!! Have bought from this company several times and to date have nothing but good to say about them. Thanks GreenBatteries.com"

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Verified
5/5

2005-03-25

"Initially my order was lost but after calling the CEO's phone number he returned my call immediately and within 48 hours I had my order. Overall experience: excellent as these people care about the customers and their orders. I would order again from them without hesitation. It feels good that there are still good merchants on the internet and not just the NYC scumbag ripoff artists with their lies and deceit."

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Verified
5/5

2004-11-24

"Very pleased with transaction. Order was shipped quickly and correctly. Invoice even had a hand written thank you. Would recommend this company to others looking for replacement batteries at an excellent price."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
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Making decisions on their own
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Verified
5/5

2004-07-23

"Every single one of my orders had a handwritten "Thank you" on the invoice. That sums up GreenBatteries.com nicely, I think."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
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Being easy to reach
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Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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Verified
5/5

2004-01-14

"I love greenbaterries.com !
I have been purchasing from them for over 2 years.
Excellent prices.
Knowledgeable advice and service.
Easy return policies.
A small business that really cares about its customers.
I have made 6 purchases from them and will make more.
Highly recommended.
"

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Verified
5/5

2003-12-19

"Excellent service & communication, easy tracking, quick shipping process & timely delivery. Will definitely recommend all my friends to purchase batteries & chargers from this site !!! Thanks."

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5/5

2003-05-31

"They were very helpful and prompt. They returned my call the very next day and answered my questions. The delivery was on time and products were in good condition but the shipping box was Smashed a little. I WOULD BUY from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
N/A
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-01-09

"Excellent delivery speed and very informative company. Even the product came with more than expected."

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Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-08-10

"I called to ask a question about a battery pack they were selling, and got the owner of the business who was a very polite person. I decided not to buy the 3rd-party battery pack (went with genuine Sony NP-FM50 from another reseller instead) but did buy the charger from Greenbatteries on 7/24. Got an e-mail immediately acknowledging the order, then another about 22 hours later stating the item had been shipped. Received it within a reasonable amount of time (Priority Mail, so I can't go back and check a tracking number to see how long it took). All in all a positive experience, easy ordering, good product, good price, polite owner.
"

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