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1/5

2015-02-20

"Gross failure to preform a correct order somehow it is twice the amount they tell you over the phone and without the promised refund amount because the computer won't let them place an order for a lessor amount. So a refund check is quickly on its way in the mail however it was deducted for shipping charges. "If the Pedestal is delivered by the truck with the Dryer the shipping for the Pedestal . . . ." is no charge." It was delivered both by Sears TRUCK together !. Under the Master Agreement all shipping costs are free but WAIT not for pedestals. THE GREELEY STORE TELL'S YOU THIS AFTER ITS DELIVERED!! The total amount for a Pedestal for a Dryer which is missing parts IS $317.00 This is a piece of metal only for the dryer to set on until you purchase the washer for stackable. The delivery men took away the old dryer at a cost and delivery charge by the store $69.99. The DELIVERY MEN SOLD My 220 power cord costing $56.00 to a neighbor and took the money in front of me. When I protested they said there would be a expensive charge for the power cord attached to your NEW DRYER! Which looks like a piece of cheap junk, prob·a·ble 120 power cord. When I called Sears they admitted their claims were FALSE!! THEY STOLE THE POWER CORD AND SOLD IT TO A NEIGHBOR! When I reported this SEARS stated they would report it! WOW HOW ABOUT PAYING THE CUSTOMER FOR THIS IN HOME ROBBERY!! INSTEAD OF IN HOME AT NO COST DELIVERY????? for $69.99 where's refund check ????

I'M SWITCHING MY PURCHASES TO HOME DEPOT WITH BETTER WARRANTY AFTER 30 YRS WITH SEARS !!
CAN'T BELIEVE ANYTHING THEY SAY!! ALSO FILING UNAUTHORIZE CHARGE TO MY CARD FOR NON CREDIT REFUND CHECK NEVER RECEIVED!!
"

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