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Product & services pricing
0.63/5
Chance of future purchase:
0.00/5
Shipping & packaging:
2.50/5
Customer service:
1.25/5
Return/Replacement policy:
1.25/5
1/5

2024-04-19

Proceed with Caution - Misleading Representation

"My recent experience with GoVietnamVisa left me feeling disappointed and misled. Initially, I was under the impression that I was dealing with the official government website for visa services. However, it became apparent that this was not the case.

While GoVietnamVisa presents itself as a legitimate visa service provider, my interaction with them revealed otherwise. They charged me USD 65 for their visa service, which, upon further investigation, seemed disproportionate to the actual value provided.

I advise anyone considering using GoVietnamVisa to exercise caution and thoroughly research their services before proceeding. While they may not engage in outright fraudulent activities, their misleading representation and questionable practices raise concerns about their credibility and reliability.

In hindsight, I wish I had been more vigilant and thorough in my assessment before engaging with GoVietnamVisa. Learn from my experience and proceed with caution when dealing with them.

Josh
"

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2/5

2024-03-18

THIS IS A SCAM

"took my money and never supplied visa"

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1/5

2023-10-14

THIS IS A SCAM

"took my money and never supplied visa"

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5/5

2023-06-07

They saved my entire trip!!

"My friend said that I did not need to apply for a visa to come to Vietnam because I have a UK passport. However, I would stay in Vietnam for over 15 days so I needed to have a visa. I did not know about this until I was at the airport ready for my flight. I called GoVietnamvisa.com and I remember it was around 2 am in Vietnam, but they picked up the phone immediately. I had the visa after half an hour. Totally worth the price!! They saved my trip. Thanks!!!
"

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5/5

2023-05-18

Really good service

"We're a family of 5 coming to Vietnam for summer vacation and we've applied for visa through this website. They were very kind and gave us a 10% discount so we saved some money on the trip. They send us the visa on time and the status of the visa is updated to us during the process. Highly recommend you to use the service on this site."

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5/5

2023-05-09

Fastest Service

"My boss had a meeting in Vietnam but due to some incident I couldn't book a visa for him in time. I was really worried at that time because I still haven't received my visa on the government website. While i was looking for help, I got information from this website saying they can get my visa within 5 hours. I was very skeptical but had no other choice. And they didn't let me down as they gave us our visa in time for my boss flight. Although the cost of getting an emergency visa is not cheap, they gave me a discount code. This service is really helpful and the staff who support us are very enthusiastic. "

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Verified
1/5

2015-08-30

"I paid the exorbitant price of USD 128 to receive a 'super urgent' visa within one hour as i was 1 hr away from my flight. Not only did i not receive my visa within one hour, but additionally, i was provided wrong information about visa regulation, which they are supposed to be experts in.

When i asked for a refund for unfulfilled contract, all they (Simon) did is invoke multiple excuses of "we have already paid the government", "they took more time to process the request so it's not our fault", "we didn't have your birthdate" (when they had my passport!).

On top of that, they told me that if i tried to enter the country with a temporary visa, i would be flown back immediately to my country (which was not true) and that they would not be responsible, while not being able to deliver my urgent visa in time when i paid USD128 for it!
If i had listened to them i would have lost my flight fare and who would have paid for it? They obviously don't care about the impacts of their actions.

Such an irresponsible and unprofessional behavior is inacceptable and i strongly discourage anyone to use their services which are just a way yo make easy money from you, with absolutely no commitment to deliver or no guarantee of service despite the vague and evasive statements on their website which are meant to make customers believe that they are trustworthy.

If you are looking for a reliable visa company, try http://vietnam-visa.com. With them, i have never been disappointed in 9 years of using their services.
"

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