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Verified
5/5

2004-12-23

"I needed to copy workstation images to a server. Read the reviews, and Norton's 2003 Ghost was it.
Found it at Gotham City for $10.
Seems too good to be true?
Yes; I put the order on a credit card with $20 left.
They can't hurt me.
Four days later in the mail, a legit CD of Ghost.

I didn't trust them, but they are for real.

T.
"

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