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Verified
5/5

2004-01-29

"These guys are TOP Shelf. Second order from them . If you are looking for Great product, fast service and a GREAT price , look no further. I will definetly reccommend them to all."

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Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process

Verified
5/5

2003-09-24

"I ordered cleaning cartridges for an Epson 740. The items arrived in a timely manner, but unfortunately they sent the wrong color cleaning cartridge. I sent them an email, and they replied the same day stating that they would send out the proper cartridge right away (and I didn't have to send the wrong one back). The right cartridge arrived today, and I was successfully able to clean my clogged printer. I would definitely order from this company again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-04

"The ink I purchased was for an Epson 777, it was less than 25% the cost of an OEM. I recieved my order in 3 days. It arrived in retail packaging, and the cartridge itself was vacuum sealed in plastic. The ink cartridges work flawlessly and last just as long as the Epson originals.I couldn't be more pleased with the service or product."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability