ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
3.75/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2018-01-11

Not a good place to buy Magic

"Where do I start... wow..... I ordered several items. most were just what they said they were.but not one thing I ordered came with instructions. The one that really got me was John Archer's blank night. they sent me 5 envelopes... in a clear plastic bag. No instructions, no video. $23 down the toilet. Icing on the cake....they do not answer any message or email. Once they have your money you will have no communication. And yes it does take several months sometimes to get an order from them to the US. And you will have NO tracking so don't even try it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
1/5

2013-12-11

"DO NOT ORDER ANYTHING FROM THESE GUYS. They don't understand how to operate online. I ordered an item and after not hearing from them I emailed them a number of times. My PayPal account had been charged and the company name was in Chinese symbols. They finally emailed me and asked for 20 more dollars (on a 20 dollar item)because they could not ship in the manner advertised. I said ok. They then emailed me asking for 25 dollars. I said ok. Finally they said they could not figure out how to ship the item. They refunded the extra 25 dollars but I had to send emails and file a Paypal dispute to get agreement on a full refund. Pretty bad online store. They are Chinese folks who have a company named Magento process run their online store for them. Neither company is ethical in my opinion."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges