"I LOVE LOVE LOVE my Goody's, unfortunately there isn't one close to me anymore. I love the selection, the name brands, the ease of shopping, the customer service and the prices!"
"I hate that the pell city store is closing. I always thought goodys was expensive and wish i had visited before."
"Always a very good experience."
"It was a pleasant shopping experience. Everyone one was very friendly easy to have a conversation with and I really like thst."
"Everything was staged well, organized by size and clearly marked with appropriate signage."
"Most enjoyable very pleased"
"I love you all dress came for pants today but you all didn't have any so I can to still go somewhere else and look for pants oh why don't you all have 1piece swimsuit instead of just 2pc."
"Am a fairly new shopper at the Pell City store though I've shopped Oxford for some time. Have always experienced helpful, friendly assistance from all associates."
"I love visiting this store. Only thing I can complain about is not enough shoes to choose from and children clothes are not a good variety."
"all I can say was good to shop there."
"I purchased luggage that was on clearance, when I got to the register the cashier opened every compartment of the luggage and told me she was making sure I didn't try to steal anything by stashing it in the compartments of the luggage I as purchasing. Isn't this why stores have cameras and door detectors? Why tell a customer you think they are a thief? Very hurtful. I will never shop here again."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associate to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. We sincerely hope to earn back your business.”
"I loved this store and shopped it all the time for the first few years it opened. I receive promotional stuff all the time but now my store is a outlet it does not accept most of the coupons or participate in the special. Most of the clothing items they carry look like pick overs from other stores. You have to really inspect the items for years,marks and broke zippers. They carry nothing like they use too and high priced even when on clearance. I even went the next day to o e of your other STORES and was disappointed in it, children's selection was nothing."
A rep from Goody's Outlet Store, Pel, rbSTAGE, has responded:
“Thank you for bringing this issue to our attention. Your feedback is so important, as it will help us to improve the overall shopping experience. We’ll share this information with the appropriate team, and do our best to get this corrected. If you’d like to discuss this further, please contact our call center at
1-800-472-8437. We look forward to working with you so we can earn back your business.
”