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Product & services pricing
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Chance of future purchase:
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Return/Replacement policy:
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bj2001holt
Verified
5/5

2005-12-03

"I made this purchase the day before thanks giving and it was mailed out the same day. Their price on the particular item (shoes) that I ordered was 35 dollars lower then anywhere else I could find. Item arrived promptly with free shipping, I highly recommend this company."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
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Is consumer focused
Is easy to do business with
Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
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Variety of brands and products offered
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Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
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Being easy to reach
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Making decisions on their own
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Being trustworthy
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Overall customer service
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability
Another Sucker
Verified
5/5

2004-09-30

"Found this site through a search. Ordered a pair of shoes, and they showed up 2 days later. I was TRULY impressed. I wasn't expecting that kind of turn around. This company has restored my faith in "On line" shopping. (for a laugh, check out the reviews on this site for "A and M photo". They were a nightmare)

Thanks Gone Surfing.........."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
ChaosBlizzard
Verified
5/5

2004-09-17

"Purchased a pair of Ipath Grasshopper shoes, in colors Navy & Brown. They sent out the item fast with no problems. When the item recieved, on time, the shoes where damage free. I would do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site