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Product & services pricing
3.75/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2016-01-23

Customer Service S****

"Ordered 2 items on 11/27, they only sent 1 item. Emailed right away to say only 1 item had been shipped. Waited a week and called, was told to send email and they would take care of it, I told them I had sent an email, was told they had been busy and would get to it. I waited one month then filed a complaint with the BBB. First correspondence from BBB to company was on 12/28/2015, they had until 1/11/2016, they did not respond. Second correspondence from BBB to company was sent on 1/12/2016, they had until 1/22/2016 to respond, as of 1/23/2016 they have not responded to the BBB or me. So, they have now had my money from 11/27/2015, almost 2 months and they don't seem to care, so that is why I would stay away from this company."

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