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Verified
1/5

2005-12-26

"Two of my three "refurbished" items were dirty and broken, and this seller hasn't responded to my emails to resolve the problem. Don't order from them - broken crap is no bargain no matter how cheap it is!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2004-11-17

"Placed an order 7 days ago and could get a tracking number for it. I contacted the merchant and they said that my order will ship tommrow. On their web it says all orderes shiped in 24hrs, however it took over 8 days for them just to ship it. I wont even get it for 2 weeks,

Chris
"

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Verified
1/5

2004-08-30

"I ordered a Casio watch with a remote control feature a few weeks ago from "glob2000" via pricegrabber storefronts. I received a generic, scratched watch in the mail approximately one
week after purchase. I was sent an off-brand, non-casio watch, that does not even work properly. This seller has obviously engaged in
illegal activities, false advertising, and defrauded me on purpose. After sending him over 4 e-mails, and the last one explaining that I expected to have him set up a FEDEX pickup
as soon as possible in order to pick up this falsely advertised, defective item, I received a 1 line, lie/snotty response. This pricegrabber seller has basically ignored my email's. He purposely and illegally defrauded me. I expected a full refund and received none. I filed a fraud claim through pricegrabber, but there is no
point in following through with it because the cost of the item was less than shipping and deductable would be. Money is not the issue.
I am sure this seller has defrauded other innnocent individuals as well. DO NOT BUY FROM THIS CON ARTIST SELLER!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2004-08-10

"I purchased a new-in-box wireless networking card and received a cheaper, refurbished card from a different manufacturer. I RMA'd that order, and placed a replacement order since they were showing dozens in stock.

After almost two weeks of sending emails and leaving unreturned phone messages, I received an email telling me they were out of stock, and suggesting I purchase a different, more expensive product that they just happened to have in stock.

Bottom line - over two weeks of frustration, no product to show for it, and I'm out the return shipping on the first order which they promised to credit me but have not done so.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Ease of checking delivery status
Overall technical support
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Resolving problems
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Making decisions on their own
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Overall customer service
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Verified
1/5

2004-03-20

"ordered 3 dvd-rom drives.
creditcard was charged.
never recieved drives.
contacted shipping company to start tracking package and was told to contact glob2000.
contacted glob2000 and provided the necessary information. I was told it would be resolved the same day or the following day and I would get a call to verify it.
I was not contacted again about it untill several weeks later when I started a claim with my credit card company and they apparently decided to do a chargeback to glob2000. So far i have recieved a couple of emails asking if I have recieved the package yet and asking if I notified glob2000 that I did not get it. I have already informed them recently and long ago that I have recieved anything.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Overall technical support
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Being knowledgeable
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Being easy to reach
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Being trustworthy
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Resolving problems
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Making decisions on their own
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Overall web site
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Verified
1/5

2004-02-17

"This is a fraudulent ripoff site passing used, invalid and illegal items as new through various storefronts including PriceGrabber & Yahoo hoping that you'll trust that they SEEM to be legit from THAT association. Don't take my word. Give up your money, see what you get, then try to get a refund. No Customer Service, Phone # is a machine, email? They'll pretend you don't exist & why shouldn't they? They got your money. PriceGrabber, Yahoo, and any other storefront should be ashamed to have their good names associated with this storefront (or vice-versa).
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
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Making decisions on their own
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Being trustworthy
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Being knowledgeable
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Being easy to reach
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Overall customer service
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Customer service being easy to reach
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Overall web site
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Speed of web site
Web site being easy to use

Verified
5/5

2004-02-07

"This is the second order I placed with them. Just like the first order, I got the lowest price anywhere and the product was shipped and received quickly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
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Overall web site
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Web site being easy to use

Verified
1/5

2004-01-30

"these lying thieving ginks dont answer the phone or emails and dont even provide ship confirm, tracking number or any proof item was ever shipped. i have still not received copy of xp home....just another worthless crook operating on pricewatch....pricewatch doesn't do anything about it either nor do they answer most complaints. they are responsible as well!!"

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-08-20

"I ordered McAfee Virus 7.0. Received shipment 5 days later! Great service and a great price - only $6 and it included the shipping. Excellent customer satisfaction on this transaction"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2003-07-17

"I purchased Roxio Easy CD Creator 6 from them on
July 2. This was done via a PriceGrabber storefront. The product was described as
being the FULL product, and the Part Number from Roxio was listed as 207000. They shipped the BASIC version, which has a different Part Number. I placed phone calls and sent detailed email, asking for a refund or adjustment. There was no response. I ended up doing a charge-back on my credit card. This is an unacceptable way to manage a customer relationship.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

1/5

2003-06-21

"It seems that this company's smoke-and-mirrors has to much smoke or mirrors. I'm not sure which. I wanted to order a $4.99 item with free shipping I found advertised on Pricewatch. When I tried to purchase the item, the order showed $4.99 plus $5.95 shipping. I entered the code from the Pricewatch ad and the price was adjusted down from $4.99 to $0 and the $5.95 shipping was still there. Thus, the total was $5.95 instead of $5.00. I assumed that the company might appreciate being informed that their ordering system had a glitch. WRONG! They became indignant, called me a liar, insisted the final price was $5.00 just as advertised at Pricewatch, and totally refused to check their ordering system. The extra 95 cents might go unoticed on a large multi-item order but "sore thumbed" on this one. Operating my own computer consulting/repair business, I do some ordering from internet venders, but NOT THIS VENDOR."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
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5/5

2003-05-30

"Great company! I ordered two Gravis gamepads from them and a cell phone extender and recieved it a week later. Their free section has some nice things in it and also helps to entice people to buy from them. Although it did take 3 days to process, I would still reccommend this company. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2003-04-16

"I had a terrible experience with this company. Please be advised if you ever want to cancel something or change an order with this company they will give you a hard time.

I ordered something from them only because they had a certain keyboard I was looking all over for. After three days I did not recieve an order confirmation, and the status of my order on their site said ON HOLD. I couldn't get a hold of anyone via phone. I decided to cancel the order since it had not shipped yet. After a few days i got a response telling me that the order was on hold because it was on back order. The response had nothing to do with me wanting to cancel. They obviously were avoiding this. They even had charged my credit card. Alot of other companies usually have the courtesy of waiting until the order ships to charge the credit card.

Finally I got another email and this is all it said. "It's canceled - Cindy" Okay great its canceled. Brief email, but at least its cancelled. Well guess what? The next day i got an email telling me that the order shipped!! Plus my credit card was charged once again!! I did NOT want this. I called again and again but they did not pick up. The only way i could contact them was informally by email, and the responses took about a day.

Finally about a week after I placed the order one of the charges was reversed so now i was back with one charge. At least that was cleared up. I said to myself, fine okay the order is on its way I'll take it. Well "Cindy" emailed me maybe a week after I wanted to cancel and offered to concact fedex to bring the order back. I responded saying no, its okay let it go I'll take it. Well three days later I was tracking the package. It was "On truck, out for delivery." Well it never came. I called fedex to find out what happened and they told me that the "gllobal computer supply outlet requested that the package be sent back." grrr!!! it was on the truck! The package was sent back to california. Then I emailed them again explaining things. They said they called fedex to send it back but it was too late. AGain I asked to cancel the order. Again they emailed me back telling me they would. FINALLY the refund was established but for $5 less, 3 weeks after I had origninally made the request to cancel.

It basically wasn't the best experience i've had with a company. No one answered the phones. All i could do was email them and hear from "Cindy". It took 3 weeks to get a $30 refund. I would highly recommend avoiding the trouble with this company. As for the quality of their products... don't know never got anything.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
N/A
Being easy to reach
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being knowledgeable
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Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site