"I was a little hesistant buying something from them, They do a great job, package the product you order perfect, and shipping is fast It's exactly what I needed Quick shipping and easy tracking."
"They wil sell you and ship you the phone fast and all, but if you ever need any technical assistance or warranty claim FORGET ABOUT IT!
They will not pick up the phone or respond timely to the online service requests. I sent my phone away for repairs in October of 2009 and have not received it back yet. After requesting a status update for months, I finally got one saying that they just received the phone back and needed my address to send it to me. I provided that info to them on Janyary 23, 2010 and have not received my phone back still. They refuse to respond to online or by phone.
Next step for me is to get the local authorities involved. These phones aren't cheap, and to just ignore me is criminal. At this point, I feel that they stole my $600+ phone.
STAY AWAY FROM THEM!!!!!!"
"I got a phone from these guys and it arrived in a matter of days! The phone was in german (it is an imported phone) so they gave me easy instructions to change it to english. Their service was excellent and I was very happy with the experience. "
"Dear Reader, New buyer, Anyone...
I'm from the middle east *Dubai, while importGSM in US.. somehow I was looking to buy the HTC Touch Diamond, I been rotating around the whole internet for past 1 month, some sites doesn't ship international, some do but no manufacturer warranty, some can ship with warranty but must PayPal or western union.. so by chance after my mind got dizzy I have found importGSM.. I placed the order.. I waited 3 days *was weekend in US, I came across positive reviews, I got scared!! Then i called importGSM and no one answer, I kept calling, No one answer!!! and that was after they took the payment of $1800 for 2 phones.. I said to my self I lost, I'm idiot!! but next day I found email with tracking number through FedEX express.. I received the goods in couple of days, EXCELLENT PACKING, NEW PRODUCT, NEVER OPENED. NOT A REFURBISHED OR FAKE PHONES, So.. To anyone who want to buy a good phone from a perfect seller, and most important an HONEST seller.. DO GO AHEAD AND ORDER FROM importGSM.. they are No.1 in all online phone stores..
Thanks importGSM for the great phone, the honest treatment, the friendly FAST RESPONSE TO my emails and phone calls. Thanks & Goodluck."
"Weary about where they get their phones (new, refurbs?). Ordered a new unlocked unit from them. Phone arrived in a different language and was not working correclty. Referred to them by 247suppliers.com who is no longer in business - see my review on them (fly by night?)"
"Warning Don't Buy from this company!
I bought 2 HTC Mobile phones x7501 model sent them via bank account transfer, 1690$. after a week i have been notified that the payment is against the companies policy, and they will send me the money back. since then 45 days have elapsed, and i haven't received any phone or any money.
they stole my money and they will steal yours too
be carefull from this company owned by Eric Griffin, total scammers and thiefs!!
"
"Bought phone a year and a half ago, and shipping was quick, as well as a prompt replacement for a DOA. I also purchased lifetime warranty. Unfortunately, in August my screen died, so I contacted ImportGSM to get it repaired/replaced. They immediately e-mailed me a shipping label, and I sent it in, and have not heard from them in over three months. I've e-mailed them multiple times, and tried calling them a few times, being left on hold for as long as an hour, even trying the sales line. I have had no response from them. It appears that they are under different ownership (at least a different address) from when I originally purchased from them, and would no longer recommend them at all, as I'm ready to give up on my $1000 phone purchase."
"I am from Turkey and due to here's custom taxes,
i asked 3 times to send the phone by Fedex!
After wire my transfer , i reminded them twice that they must ship only Fedex to me.
Asking several emails for tracking number, they just sent an email 3 days later that contains "DHL tracking number is .... " !!!!!
Reaching them very hard and getting response by email is nearly impossible.
They sent last email 1 week ago that inform me DHL tracking number and i sent maybe more than 10 emails to ask "why they sent by DHL" , but nobody turned back yet !!!!
Called 20 times their tel. number that written their web site but i could not reached them.
I wanted them to send phone in a gift wrap but they did not either !!!
Now today i paid 410 dolars for custom taxes just becasue of they sent by dhl and without gift wrap.
anybody who is able to read and note what costumer wants , could handle this easy shipment.
Unfortunately NOT RECOMMEND this company
"
"These guys are really crooks, I bought an expansive phone from them and then it just stopped working within 1 month and they asked me to pay for the phone repair. When I sent them for repair they told me after 2 months they will charge me 275 dollars. I checked it from an outside supplier about the nature of the problem and they told me it would cost me 75 dollard for repair. I will never buy from them again, plz be aware."
"Ordered a phone from ImportGSM.com, and had it in my hands only two days later. Shipping rates aren't the cheapest but at least they're reliable.
Phone was brand new and as described, and they even included a US adapter for the power charger.
Highly recommended."
"Purchased a phone plus over night shipping from this store, was told it was going to be shipped out on the 27th. Well..no package. Be aware buyers. I emailed them regarding of the refund on the shipping charges. We will see what happens."
"This seller offers quality products, expert customer support and expedited shipping. I highly recommend Global Comm Suppliers to anyone looking for fantastic items at extremely low prices. I must repeat, unbelievably fast shipping!"
"Received order in a timely manner. The item was accurately described. Was pleased with the purchase."