"Ordered 3 0pair prescription sunglasses and 1 pair progressive glasses over several months. The sunglasses came. About 3 weeks. No problem. The progressives never arrived. I sent over 20 requests over 2 weeks and never got any response. Had to open a case with paypal to get money back. No phone number. So u have to roll the dice. Great deal when they deliver but worst
Retailer i have ever encountered to resolve any problem. Wont order from them again. "

"Do NOT order from this website. I ordered a pair of glasses they did not work, but felt assured by their money back guarantee. Emailed them twice for a return address and code they never emailed back. They have no customer service phone line to call this place is a rip-off. Returned the glasses to the address from which it was sent and they said they never received it even though I had a tracking number."

"I am more than displeased with this organization as I have tried to contact them 6 times via e-mail without a single response. I am at the point now of calling my credit card company and getting the charges reversed due their lack of care and disregard. The rating is poor, and I have yet to see or receive the product. Claudie P."