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Product & services pricing
4.42/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.20/5
Customer service:
4.15/5
Return/Replacement policy:
4.00/5
Featured Review


Verified
1/5

2024-04-22

Bad phone system

"Order page stars 2-3 days for delivery. After 3 days there was still no movement and a tracking order had not been issued. I tried multiple times to call them. I got put on hold or disconnected at least 4 times. I have equipment down waiting on tires. I understand issues with shipping. What I can’t forgive is not being able to contact a company to resolve issues."

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Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“We apologize for the issues with our phone system! We experienced an outage with our phone provider this morning that has now been resolved.
After reviewing your order, it appears that it was placed after the warehouse cut-off time on Friday. Since we are closed over the weekends and have a 24-48 hour order processing time, the order should ship today. If you have any further questions please reach out to us at info@giga-tires.com”


Verified
5/5

2024-04-17

Great price fast ship

"Ultra fast ship ...ordered on a Tues eve tires on my porch Thurs "


Rep reply posted 2024-04-17
A rep from Giga Tires, marianaal, has responded:

“We're thrilled to hear that you found our website easy to use! Thank you for the positive feedback and for choosing Giga Tires. We appreciate your support!”


Verified
5/5

2024-04-22

"Thank you so much, need to replace tire but I work all the time. Perfect way for me to replace my tires. Really, really need to get this done. "


Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“We are thrilled to hear that we could help you replace your tire in a convenient way! Thank you for choosing Giga Tires for your tire needs. Let us know if there is anything else we can assist you with.”


Verified
5/5

2024-04-21

Easy peas

"Wow I’ll see if they are in good shape "


Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“Thank you for the amazing 5/5 star review! We're thrilled to hear you found your tire shopping experience with us so easy. We appreciate your business and look forward to serving you again in the future.”


Verified
1/5

2024-04-21

YOU FAILED

"we asked for 2 of a certaian tire..and you managed to send the wrong size..BUT not only the wrong size...NOOO...you took it a step below Failure to also send us the wrong Brand...SMH"


Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“Thank you for leaving us your honest feedback here! We are sorry to hear that the wrong order was sent to you. Please reach out to our customer service at info@giga-tires.com if you haven’t already. We will be happy to correct this issue for you”


Verified
5/5

2024-04-20

Fast, reasonable, and reliable!

"The delivery was fast, the tires were exactly what I ordered. Giga will always be my go to for tire needs! "

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Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“We are thrilled to hear that you had such a positive experience with Giga Tires! Thank you for choosing us as your go-to for your tire needs. We appreciate your kind words and look forward to continue providing you with excellent service in the future.”


Verified
5/5

2024-04-20

Great service

"Tires were in a few days good delivery time"


Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“Thank you so much for your awesome review! We are thrilled to hear that you had a great experience with our service and that your tires arrived in a timely manner. We appreciate your feedback and look forward to serving you again in the future!”


Verified
1/5

2024-04-15

Tractor tires

"I found the size tire and i bought them but they shipped the wrong size and when i called them they said i needed to take pictures of the side and the code which i did now they said it will take a couple days to pick them up and then they won’t send the right tires till they get them back and check them out .Not at all happy with this company so far ."


Rep reply posted 2024-04-16
A rep from Giga Tires, marianaal, has responded:

“Thank you for the 5-star review! We're thrilled to hear that you found the tire size you needed and made a purchase. If you have any questions or need further assistance, feel free to reach out to us. Happy driving with your new tires!”


Verified
5/5

2024-04-20

Excellent

"Fast shipping and good quality"

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Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“We are thrilled to hear that you had such a positive experience with Giga Tires! We take pride in our fast shipping and high-quality products. Thank you for choosing us for your tire needs!”


Verified
5/5

2024-04-20

Great Deal On tires

"Good Experience found the tires I needed immediately "


Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“Thank you so much for the amazing feedback! We are thrilled to hear that you had a great experience with us and found the tires you needed quickly. We truly appreciate your support and look forward to serving you again in the future!”


Verified
1/5

2024-04-20

Sold 6yr old tires

"Received my order and found that all four tires have 2018 date codes. It's 2024. It's unacceptable to sell 6yr old tires, especially without disclosing this."

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Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“Thank you for letting us know that you received aged tires! This is not the level of service we expect from our warehouses. It looks like you are already in communication with our customer service representatives to get this issue resolved.”


Verified
5/5

2024-04-20

Easy

"Used this place multiple times. I always recommend them"


Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“Thank you for your awesome feedback! We are thrilled to hear that you have had a positive experience with us and that you continue to recommend Giga Tires to others. Your support means the world to us!”


Verified
5/5

2024-04-20

Zoom zoom

"Hubby sent the link, wifey ordered while securing a tire CC...easy peasy! Tires otw. (Mind you they are double at tire store) happy hubby, happy wifey."


Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“Thank you for the awesome 5-star review! We're thrilled to hear that you and your hubby had such a seamless and cost-effective tire-buying experience with us. We can't wait for you to receive your new tires and hit the road with big smiles on your faces. Enjoy the ride!”


Verified
5/5

2024-04-20

Great pricing fast shipping

"Exactly what I wanted at a great price. Had them in 2 days. Amazing service."

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Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“We are thrilled to hear that you had a fantastic experience shopping with us! Thank you for your kind words and for choosing Giga Tires. Your satisfaction is our top priority, and we are so glad that we could provide you with exactly what you needed quickly and at a great price. We look forward to serving you again in the future.”


Verified
5/5

2024-04-20

"I have been looking for tires and this sure helped me a lot."


Rep reply posted 2024-04-22
A rep from Giga Tires, marianaal, has responded:

“We are thrilled to hear that our tires have been a great help to you in your search! Thank you for choosing Giga Tires for your tire needs.”