"I purchased two fabric handbags of which one is in perfect condition. The other, I hadn’t used even a month and the front pocket is already totally torn where the zipper is. The fabric has a defect or was not sewn properly. I approached the site for a replacement and they said they could do nothing for me after a 30-day purchase. Have used the bag from June 20th till July 8th. Not good quality."

"I ordered bags for all the kids for Christmas and they love them!"

"I purchased 4 personalized bags as gifts for my bridesmaids through Gifts Happen Here. Two of the four bags purchased were defected and had broken zippers. I did not inspect the bags before gifting them to my bridesmaids. They were already wrapped and I didn’t want to remove them from wrapping.
I contacted Gifts Happen Here, provided my order number, and explained the issue. They requested photos of the defected bags, of which I happily emailed to them. After sending the photos to Gifts Happen Here, they first notified me that new bags will be sent out and that they were sorry for my order being defective. Shortly after that, Gifts Happen Here sent me another email stating that I was out of the 30 refund window and that they would do nothing to fix the issues with half my bags being defected upon receipt. I placed my order on March 13, 2018 and did not received notice of them shipping until March 19. I first contacted them about the bags being defected on April 28. If they only have a 30 day window of when the order was placed, that doesn’t leave much time to inspect your order upon when it is actually received or gifted to someone.
I spoke with Gifts Happen Here on the phone and said there has to be something they can do to take these defected bags back, and I was told they couldn’t.
So, I wasted my wedding budget and gift $$$ on defected gifts from a place that doesn’t do quality check and doesn’t help their customers. I did everything I could to try and resolve the issue on my end. I sent everything they asked, I contacted them with my concerns, and I feel ripped off. I have nothing positive to say and strongly encourage you to stay away from this company!
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