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Verified
2/5

2013-08-24

"I placed two orders with gets.cn. The first was fine, no problems to mention. The second, I impulsively spent over $1500 on stones that are extremely expensive to purchase in the US. THey sent me crap stones, packaged very poorly. I should, like the first reviewer, have asked for pictures. Now I am trying to come to some kind of resolution with the company but will most likely never order from them again. The pictures, especially of the natural stones, show very nicely in the photos but when you receive them, look completely different. Might I also mention that even though you spend over $1500 on natural gemstones, they will come to you in a bubble mailer. Thats it."

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Verified
2/5

2012-07-21

"I have ordered from this company about 5 times and most of the times, things turned out well. Their rhinestone charms have always come out fine. I ordered lampwork glass items from 4 times. First 2 times, no issue. Last 2 times (this year), the charms were not the ones in the picture. They said it's handmade so it's won't be the same but the difference is quite large. They say they have a 30 day guarantee but then told me that the return shipping is too expensive so they just gave me a 50% refund for the first time it happened. For my most recent order, they took pictures of the glass items and showed me before they shipped them. More than 6 out of 10 items I ordered were not made well. Fortunately, those items were canceled and refunded. However, the items that did get shipped to me were WET when they arrived. Yes. They were wet in the bags. It's very gross and I can't believe their quality have degenerated this much.

I will probably not order any more glass items from them and not going to try any new items. I have asked them to take pictures of everything before they sent it to me and they are ok with that.
"

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