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Product & services pricing
0.00/5
Chance of future purchase:
4.32/5
Shipping & packaging:
0.00/5
Customer service:
4.32/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-04-24

Exelente

"Exelente wl producto llego a tiempo"

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Verified
5/5

2024-04-21

Parts person was excellent

"Bought part on line and pick it up at counter. Still will never buy a new car again in the dealership. And you should know why. No needs to tell you the bad tactics your salesman use. The consequences is you get one time customer. "

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Verified
5/5

2024-03-25

Cargo mat 2023 Highlander

"Photo on website not detailed or sharp to see details. "

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Verified
5/5

2024-03-19

Parts purchase

"Online purchase. Good follow up by dealer. "

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Verified
5/5

2024-03-19

Zach rocks.

"Thanks Zach. Give Zach a raise. "

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Overall customer service

Verified
5/5

2024-03-18

Great buying experience with Kris Cooper at Germain Toyota of Naples!

"We purchased a vehicle from Kris Cooper at Germain Toyota of Naples in late February 2024 and were extremely pleased with our experience. Kris demonstrated exceptional sense of customer service, great product knowledge, patience and impecable salesmanship. He is an asset to the dealership and should be recognized as such."

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Verified
5/5

2024-02-21

A Very Positive Experience

"I will defiantly do my Toyota parts purchases fron Toyota of Naples !!"

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Verified
5/5

2024-02-14

Parts.

"Easy and parts fit perfectly. "


Verified
2/5

2024-02-12

Order not ready after 2 business days

"Your online statement is that the order is ready in one to two business days, I am in the second business day and I am told that I can pick the order in the third business day. Easy to take the money hard to give back the fair service! What is the need for these customer feedback if the service is still lacking? This is not a new store."


Verified
5/5

2024-01-26

SATISFACTION

"I am really satisfied with the item chosen.
It comes with the time exactly.
I am sincerely thankful to you very much.
Very truthfully.
"

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Verified
5/5

2024-01-17

AAA

"Excellent exceeded my expectations "


Verified
5/5

2024-01-13

Easy and quick

"I bought brake pads for my 2018 Camry and the service was easy and quick"

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Verified
5/5

2024-01-07

Excellent customer service

"I ordered a part online and before I knew I received a phone call from an employee letting me know that, that specific part they didn’t have in the color I needed and he would special order for me that it would it possibly up to 2 days and he was able to get it for me that same day would definitely recommend Germaine Toyota."

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Verified
5/5

2023-12-14

Ordering touch paint

"Ordered online. Received next day"

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Verified
5/5

2023-12-11

Service advisor was excellent

"The service advisor was very helpful answering questions over the phone. "