ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2022-04-13

They will ghost you

"Great customer service. Wanted to return a product and they took care of it."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Pricing of products and services
Overall product shipping and delivery process

5/5

2019-07-19

Excellent Quality Ring!!

"I purchased the men’s coin ring, 5 dollar walking Liberty Gold, with 1/2 carrot in diamonds. I have worn this ring daily for over 9 years & it has really taken a beating, and still looks great!! Good heavy ring that people are always commenting on. Had to send it back about two months after I first received it to have one of the tabs repaired behind the coin. Service was prompt, accomplished quickly, and there was no charge. I have referred Gem of the Day to numerous people! "


Verified
5/5

2015-03-27

"I cant BELIEVE I never left a review for the AMAZING customer service. I called them to talk about the ring I was interested in, they held my hand every step of the way, gave me free gift wrapping, so my husbands wedding ring was a huge hit. I got him a ceramic black with gold inlay ring, it was one of the only ones I found on the web that was like this. I called to ask about how tall it was, etc, because many of them were thinner in person than I wanted. The picture looked great but after a delightful chat with the owner I was sold. Shipping was faster than promised. It's been a year now, and the ring is still going strong promoting our love!

Price was the lowest I've ever seen on the web. Many knockoffs with fake or low grade gold were the same price as I got from here.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-09-04

"Over the years I have bought a number of watches from Gem Of The Day without stepping in their store.

I was hesitant at first but all sales were always handled professionally...the staff was personable, helpful and knowledgeable.

Recently while on a 'clean up' spree I came across 2 Luminox watches I had purchased from them and had stopped wearing when I retired from the USMC. They had always done the job under tough conditions and I put them in the junk box when they stopped keeping accurate time,

I called Gem Of The Day and spoke to Zack who told me how to get them to Gem of The Day For a 'tune up and look at'...both are back in the game now and keeping accurate time. The repairs-replacing batteries and cleaning-were done in a matter of days and at a very reasonable price.

Gem Of The Day delivers on product, price and service...I don't hesitate in recommending them and will continue using them.

Tom Talty
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-05-23

"Great product - and smooth transaction!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-10

"Very satisfied
They swapped out a band for a bracelet and shipped very quickly.
Outstanding!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-04-22

"I received my rings today and they blew me away. The quality is beyond, and they are so beautiful on my hand. The 5mm band the the 1ct channel set aniversary ring are exactly what I wanted and look better that I could have ever dreamed. Thank you Thank you Thank you. Happy 25th Anniversary to me!! I will be ordering a new ring for my husband by June 4. You are my go to jeweler for everything from now on!! "


5/5

2012-04-19

"I've purchased many watches from Gem of the Day and always an excellent price, fine product, great assistance and prompt delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-04-18

"Couldn't have asked for a better experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-04-17

"Great company to deal with. Quick, accurate and friendly. Highly recommend"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2012-04-17

"Requirung an adult signature rather than letting the package be lift is a giant pain in the ass. I'm not home during the day so nobody is here to sign. Would not have purchased if I had known this."


5/5

2012-04-09

"Wanted to say Thanks to Bob at Gem of the day...He delivered as promised and my ring was exactly what I wanted...I would recommend Gem of the Day to whomever wants quality merchandise at a great price! Thanks Again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-04-04

"Excellent service. Very helpful and accommodating. Will definitely shop with them again. Wish they had a shop nearby!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-06

"Very quick delivery. I love the watch. Just as described."


5/5

2012-02-23

"I have purchased 4 watches from them so far . One I returned , just because I didn't like the style . One watch they didn't have in stock . They called and emailed me to offer several different options . I could backorder it , change to a different color face , cancel , etc . When I called about sending a watch back , they were really helpful . Their representative was so polite , I thought it was a tape recording , not a real person ! The merchandise I kept was very nice , and at a great price . I would definitely deal with them again ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges