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Product & services pricing
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Return/Replacement policy:
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Verified
5/5

2004-02-17

"GeekyGuys provided exceptional service. I was in need of a recommendation for a firewire hard drive. The order was made in the afternoon and was deliverd the next day, without paying for overnight shipping. Now that is service! I will definately be replacing my old provider in favor of GeekyGuys."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
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Web site reliability
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Speed of web site
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Web site being easy to use
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Verified
5/5

2003-11-11

"I ordered an Asus P4P800 Dlx motherboard and some memory from them as they had a great price on both. They were excellent to deal with. I will definitely order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process