"Our friend is a long time user of Geeks 2U. They are extremely happy with them.
I am from an IT supplier- dinosaur era background so a little dubious.
Pleasantly surprised how well their easy to use online booking works, if tech is delayed they call direct to explain and will update their eta.
This tells me they will stay until issue resolved or a plan put in place to move forward.
Today our tech was within the eta window. Asked a couple-or of questions- solved quickly. He recommended alternative to our current AV software. It was this giving us grief.
I asked about options if we get into strife again…we are so happy how they operate.
We will engage again to clean up our home office technology.
THANK YOU GEEKS - you have another family who will not hesitate to call for help!
"
"Hassan was great, he arrived on time, he resolved our issue, and he was friendly, respectful and professional. Thanks so much - we will definitely use Geeks2u if we have any issues in the future."
“Thank you for your feedback, we'd be more than happy to get Hassan back out to you if you require help again in the future!”
"Phil arrived as scheduled, inspected and then informed me of the status of my computer and completed all tasks competently. He was helpful and explained the changes he made in a manner that I could understand."
“Thank you for your feedback, I'm pleased Phil was able to help!
”
"Best help I have ever had with my computer, have used geeks 2 u twice, once for my home computer, Microsoft, came out on the weekend sorted it out. Then had them help a friend with her apple lap top again sorted out in one visit. Really nice to have an IT guy who listens as well as knows his stuff. Great to finally have IT support that I am totally happy with."
“Thank you for your feedback, I'm pleased to hear you've had such a positive experience with us!”
"Mark was a really nice person and did a great job. Computer is working well again thanks to him"
“I'm happy to hear Mark could help!”
"Found our problem very quickly and explained complex issues very clearly"
“Thanks for the feedback. Glad to hear you were sorted quickly.”
"Peter was excellent and though he was unable to fix my speaker problem on both my laptop and phone, his advice was commonsense in relation to purchasing external bluetooth speakers for my laptop. He tried to adjust speakers, also used a blower to clean, to no avail, my laptop is 8 years old, so suggested it was an aging, wear and tear problem. He was on time, very polite, phoned prior to coming as requested and nothing was too much bother for him, very professional and helpful, adding if I needed further help in relation to speakers to contact him through Geeks.
"
“Thank you for your feedback, we really appreciate it!”
"Hanns was polite and efficient and fixed my pc,would request him next time and felt comfortable with him in my home "
“I'm pleased to hear you had such a positive experience with Hanns! We'd be more than happy to have him back out to you if you need assistance in the future”
"The Tech was very Friendly and helpful. He provide some great advice and solved our tech issue very promptly. "
“I'm pleased to hear you had such a positive experience with us!”
"Very friendly and courteous technician. New exactly how to fix the problem.. Fantastic job done.."
“Thank you for your feedback, I'm pleased we could help!”
"Technician arrived on time and sorted out my problem quickly.
Excellent job well done."
“I'm pleased to hear we could help sort everything out quickly!”
"Adrian was on time, he was polite, explained things, and solved the problem. What more could you ask for?"
“Thank you for your feedback! I'm pleased you had such a positive experience with Adrian!”
"Having had the same Tech for nearly 20 years I was a little anxious at first however, it turned out to be a great experience. Tech was helpful and polite and he definitely knew what he was doing explaining along the way which was greatly appreciated. My computer is now running as it should so many thanks to him for resolving the issues."
“Thank you for your feedback!
I'm pleased you had a positive experience with us, and I hope we can help you again in the future, should you require it”
"Stephen was on time, didn't waste any time while he was here, and solved my issue. A good experience.
"
“Thank you for the feedback, we are very happy you had a positive experience with us!”
"Yeah, this was really good service. Easy to arrange the appointment and the technician really seemed to know what he was doing."
“Thank you so much for the kind comments we are so pleased you had a good experience with us!”
A rep from Geeks2U, Geeks2U, has responded:
“Thank you for your feedback! I'm so pleased to hear you had a positive experience with us”