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Verified
5/5

2006-07-13

"Geek-guy has a great line of up top ranked products at outstanding prices. I love the deal I got on my new 32" LCD HDTV. Geekp-guy had the product shipped right to my front door within two days and I save more than $250 (plus tax) versus Best Buy or Circuit City. Thanks Geek-Guy! "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-06-28

"Cheapest price on the internet for my Lexar Jumpdrive Mercury and even comes with super fast shipping."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
N/A
Is trustworthy
N/A
Is committed to quality products and services
N/A

5/5

2006-04-21

"While I did not complete my purchase with this vendor, I did e-mail them to indicate that there was a complication with their PayPal payment system that prevented me from completing my order. Contrary to the "Sorry, nothing we can do" responce that I would have expected, they e-mailed me to indicate that they had changed their system to accomodate me. By that time I had already completed my order with another vendor, but just wanted to indicate that it was a positive experience. As noted, though, I did not order or receive any product from them. The price for the specific item I was looking for was one of the lowest I could find online."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is consumer focused
Is committed to quality products and services
N/A
Is trustworthy
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
N/A
Speed of web site
Web site being easy to use

Verified
5/5

2006-02-27

"Wide selection, good prices and the order was delivered when promised. Only drawback, they need better descriptions on the website. I was buying A/V cables but Geek-Guy did not state the length of their cables or if both ends had the same connectors; I had to go to the manufacturers website and look up the model numbers to figure it out. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-01-08

"Very responsive. Extremely happy with product and service. Thanks!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy

Verified
5/5

2005-12-22

"Unbeatable customer service. I received a defective product (manufacturer's fault) and the people at Geek-guy.com went out of their way to make sure I was satisfied with the transaction. Will definitly be doing business with in the future!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-12-06

"I ordered a Sony Wide angle conversion lense for my DSC-H1 camera. Arrived in two days with out problems. Great service and got exactly what I ordered at a great price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-12-03

"Excellent, Courteous, and prompt service. Larry provided super customer service when I bought my radio. If I need anything, I will order from him. Thanks Larry for your help.

Ron Hill
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
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Is consumer focused

Verified
4/5

2005-12-01

"Product price was excellent. S&H was excessive for a single USB cable. Length of cable was not specified in product description. I assumed a standard 2m or 3m length but the actual cable was 1m—barely adequate. Caveat emptor."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with