"It was my third purchase from Geekbuying.com.
After a few uses of a product, there was a problem with its operation. I immediately sent a ticket and reported this fact to the Geekbuying Customer Service Department.
I followed the instructions they gave me by sending a video and photos. They recognized the problem and a few days later replaced the defective product for free.
I feel very safe especially when I will buy again from Geekbuying.com.
Superior service, and fast global shipping. Thank you !!
"

"Bon sav j’ai eu un problème sur une console, après contact au service client ils m’en ont renvoyé une dans la foulée sans rajout de ma part. Très satisfait je recommande. "

"The support team was quick and helpful! Everything was alright!
"

"I ordered a product through Geekbuying that is great and cheap, but it broke after a few months of use. I contacted customer service and through their intervention I received a new working broken part of the item in no time. Thanks Geekbuying"

"I bought a scooter of the kukirin g3 pro, exceptional, robust and powerful even with a motor, manages to climb the steepest climbs. Suitable for hiking, going on dirt roads, pure fun. After the purchase arrived home in a week, the carton well packed, I tried to contact support and they were timely in solving my problem. I can't ask for better! Recommended Seller+++++"

"I was buying a 3d printer from them, and the printer arrived in a faulty state ( I would think not by seller fault ) which could not have been detected by a reseller. I came in contact with contact with them through the ticketing system, and after multiple information back and forth, they provided me with troubleshooting information and even mediated between me and the supplier and in the end we came to a resolution, with all errors corrected.
Despite the uncomfortable situation, my experience with geekbuying was really good in terms of failure management, even better so, than the supplier ( who did not reply with any meaningful information despite my contact ).

I would think buying through this reseller in light of these events makes me feel more comfortable, than the supplier directly.
I'd think so because they are a legal entity with a strong background and is treated with better respect, than an individual. "

" Excellent service from geekbuying. Item had a problem and they immediately sent me a track number of a new item that they are sending. Excellent site, I recommend it with no doubt! Trustworthy!"

"Primera vez que compro en este sitio Geekbuying, y la verdad volveré a hacerlo seguramente, el producto un Sculpfun S30pro llego en menos tiempo de lo que esperaba, confección perfecta, producto perfecto, tuve un problema con los lentes del láser, contacté el servicio post venta y en pocos días tuve el recambio para iniciar a utilizar el láser, servicio muy cordial y rápido, felicitaciones a todo Geekbuying y sigan trabajando así, recomiendo el producto y el negozio por la gran seriedad y cordialidad
El número del orden es 6183489"

"Very good customer experience after i had to contact customer service for a faulty product. Very fast technical suport"

"Great customer service and loving the product. Thanks so much "

"a well-packaged item arrived non-functional, after a few email exchanges a new item was sent to me quickly."

"I wanted to had a handheld console and ordered one but changed my mind.
The support listened to me and tried to help and guide me to something that could fit my need.
Anyway i decided to have a refund instead and got one.
Very nice choice anyway. I would recommand it !"

"i just wanted to cancel an order, the service employee helped me through quickly and easily. that's how it should be."

"The website is simple and clear. The customer service is helpful and they provide all the support.
I'm absolutely satisfied.
"

"serious and friendly retailers, I had a problem with a product, and they immediately solved it by changing it, excellent technical assistance, I recommend them, I will definitely buy from them again
"