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1/5

2022-04-12

TERRIBLE quality and super late delivery

"TERRIBLE quality and super late delivery with tons of excuses and unkept promises. This was the worst print job we have ever received. They do their printing in Pakistan, which is why they offer low prices. They try to make you think that they print in USA, but when we pressed them, they admitted that they print in Pakistan. We're not saying that there is anything wrong with printing in Pakistan (we usually print in China), but their quality was absolutely terrible. I would attach pictures here if Trustpilot allowed it to show you how bad it was.

They admitted that the quality was terrible on the boxes we received, so they offered to print 100 samples at their expense to show us that they could print the job properly. They said that if the quality was still unacceptable that they would refund our money. The samples we got were better, but they were still not good enough for a retail product, and, as you can imagine, they never refunded us. They simply disappeared when we asked for our money back.

The original order was really late, and they kept making excuses. They kept dragging their feet on the original delivery till it was too late to file a chargeback. Then it took them forever to print the 100 samples. Bottom line, in our opinion, this company cannot be trusted to print quality boxes nor to deliver on time, much less in terms of getting a refund if they deliver unacceptable product. Order from them at your own risk.
"

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5/5

2019-09-24

Excellent Experience

"I ordered some customized boxes from Gator packaging. Well, at first I was not sure about the result, but after receiving them today at my doorsteps safe and sound, I want to order more and I’ll. Because they are just up to the standards as what I asked. Keep up the good work. "

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5/5

2019-09-18

Cosmetic Boxes

"I ordered more than 100 cosmetic boxes from Gator Packaging and I was worried because it was a huge responsibility but they meet all my expectations and I’m totally overwhelmed with their remarkable services. Would like to order again."

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