"I've ordered an Everdrive. More than 2 weeks later, the order is still in "New" status. I tried to contact them by email twice to cancel the order. No response. I tried calling them. No response.
They are clearly selling items that they don't have in stock. Avoid this store.
Update: More than 3 months later, they still didn't send the item. Order still shows as "New". Avoid this company at all cost !"
"I ordered a Supercard two DS in June, it's September now and I've emailed them twice for a tracking number and an update and they still haven't responded. They trick you into buying items that they supposedly have in stock but it's a lie. Despicable owner. "
"I only order from this website, thinking it be much cheaper and faster, then buying my Everdriver from the main manufacturer. Boy was I wrong, first they charge you in USD for a much higher price then the original seller, the best part is he charges for delivery but the shipping takes more than 20 days?? I had quicker shipping from Ukraine and cheaper deals buying from the main manufacturers! then this Canadian website!!"
"DO NOT ORDER FROM THIS COMPANY. This company just royally screwed up a Christmas gift for me. Messaged Dec 2 to ask about shipping options, received a response two days later that said "this item is in stock"... Didn't answer my question but with limited options ordered anyways. Received order confirmation right after ordering but it's now Dec 14 and my card has not even been charged and there has been no communication. I have called over and over, left countless voicemails as well as emails and didn't receive a single response. They do not answer their phone. SHOP SOMEWHERE ELSE. "
"Very deceiving that they use USD on the site and how long it ships despite being a Canadian site. You're better off getting your items locally or through a different, cheaper site."
"I'm frustrated with customer service with this seller. Ordered an item a on Feb. 13, got a "awaiting payment" on 17. I called emailed, asking why it's taking too long but there is no answer just keep saying "we'll email you when we ship the item". I told them I'll just cancell my order because it shouldn't take this long to process my payment. Trying to call email still no respond. very disappointed with gamersection. I would never order anything from them again eventhough they are an hour away from me."
"I ordered a SuperCard DSTWO monday at noon and received it thursday morning! The card is 100% working. I'm actually buying 2 more for a friend right now so yes, I would recommend buying there!"
"Great site and fast shipped too, placed my order on Thursday and had it Monday morning"
"This company doesn't reply to e-mails unless it suits their needs. I ordered an item ,then paid for it through e-mail transfer. Within minutes they had already accepted the money and processed the item. However, the item was not shipped yet, and within an hour, I had sent multiple e-mails to both their support and sales addresses asking for the order to be cancelled. Even though they act immediately on an e-mail transfer, they chose to ignore any e-mails that don't suit their needs. They ignored it all the way until the next day, at which point they shipped the item anyway...and even since then, I still haven't received a reply. This business is unethical, and once they get their hands on your money will not bother to provide any support whatsoever.
The main issue with this site is that they don't bother to respond to customer with questions or concerns. There is no support at all so if you want peace of mind with a website who does business correctly, I would suggest going elsewhere."
"DO NOT ORDER FROM HERE!!! I placed my order on Janaury 25th 2011, I received a confirmation number which still says that the International shipment has arrived in the destination country on February 3, 2011. It's February 11, 2011, and I STILL HAVE NOT RECEIVED MY PRODUCT!!!! I've sent several emails with no answer! I've requested a refund with no results! I am never ordering from here again! I can't believe it...this has never happened to me before! I'm shocked!!!!"
"This is the second time I have ordered a NDS M3 Real Cart. The first time was on its own, this time with a memory card (2gb). The quality of the product is outstanding. It was a real cart not a knock off. The shipping on both occasions was 2-3 days. I am very happy to be their customer and look forward to ordering in the future. Everything was great from the website to the usability of the products. Thank you Gamersection.ca :)"
"I am blown away not only by the speed and quality of the delivery, but also by their customer service. I ordered a CycloDS Evolution just before midnight on Tuesday July 14, was ready the next morning at 10:08 am and shipped at 3:16 pm with a tracking number. And just as they said, it arrived 3 business days later on Monday July 20 at 11:59 am. I would definitely recommend buying from this site and will do so myself again in the future. A side comment about their customer service, loved how you have someone answering questions on MSN, very quick response and very knowledgeable answers."
"Shopped with this retailer twice.
First Purchase: Purolator did not attempt to make proper deliveries after the initial missed delivery. I had to phone 4 different customer service reps before being able to figure out either why my package was not being delivered even though the tracking updates continued to say that attempts were being made and why the delivery guy did not even call the intercom number for my apartment. Finally received my item a good two weeks later.
Second Purchase: I selected and paid for Fedex delivery rated at $12.75 (due to the previous experience) and this retailer decided to change it to Purolator without notice which is about $8.60. I have since e-mailed them and have yet to receive an explanation or a refund. This is quite unacceptable regardless of the fact that the package was delivered in two days. This seems to be a common experience for other consumers here.
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"Great selection and prices. Really good service and speed of delivery"
"Suprising fast delivery, order was shipped out the very next day and was delivered to me before the weekend (earlier than expected). Pre-sale and after-sales questions answered quickly and very helpful staff. This is new favorite store, I'm going to tell all my friends and family about your awesome service!"