ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-03-01

Great product followed by excellent shipping

"Great site with competitive pricing. Ordered a TV and decided to get the “white glove” shipping. It was worth the additional cost as the TV had to travel nearly 1000 miles cross country. Great customer service pre and post delivery. Would order again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-01

Great seller

"Great seller, Great communication, great service, highly recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-02-11

Fast shipping great service!

"I order a tv from Gameliquidations on 2/3 and I just received it last night. Customer service rep, Ben was kind and knowledgeable. I love my tv! Thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-07-16

TERRIBLE! TERRIBLE! TERRIBLE!

"This vendor is way worse than horrible! Ordered an 86" LG TV on 6/17/2020 and I still did not receive the item (it's now 7/16/2020).
They promised to ship within 5~7 business days, 4 weeks have passed, and tracking details got stuck in "Order Pick Up".
No updates, no e-mail response, terrible customer support. So horrible enough to make me think they're scammers.
I requested to cancel my order and get my money back since their shipper couldn't find the TV after 4 weeks of waiting.
Steer away from GameLiquidations, you have been warned!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-02-06

Awesome customer service

"Ordered a LG soundbar and it was delivered quickly. Had a minor payment issue but it was addressed with phone call. Thanks for the sweet deal on the soundbar. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-12-24

No problems - just a longer wait than may be typical

"I ordered on Rakuten and did have some hesitancy due to some bad reviews. I received the LG television I ordered and it is just as was advertised and works fine. The 3rd party delivery service they use posted updates online and contacted me prior to delivery (both day before and 10 minutes away). I'm very happy with the purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-09-26

Great Price on LG 86" TV (bought through Rakuten, sold by GameLiquidators). Arrived safely and in perfect condition

"Ordering online can be scary and as I waited for my TV, I fell into the trap of reading horrible reviews (and second guessing my decision) but anyways, I ordered my 86" TV from Rakuten (sold by Game Liquidators). I placed the order on 9/17. I got an email a coupl days later that it was picked up. I got a automated call on 9/25 that my TV would be delivered 9/26 between 6:30AM-10:30AM. I woke up, got ready for work, missed 2 calls from the driver who was outside at 7AM. They unloaded the TV, brought it in the house, unboxed it, plugged it in, I confirmed it didn't have have dim LEDs/dead Pixels, and we took photos of it. I signed the 2 waivers and 15 minutes later they were gone. Honestly, awesome job!

I get it, people want to lash out when they get bad service and rarely write about the times people did a great job. In this case, they exceeded my expectations. Although I had zero choice on who delivered my TV. I see people gave bad reviews. People, realize that once the TV is picked up, its our of the resellers hands. If you don't feel comfortable having your product shipped (and possibly delayed as its moves through distribution warehouses), then I would recommend you pony up and sped the money to pick up the item yourself at a local big box store. Rarely do the stars align and nothing goes wrong, in my case. It was awesome!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-05-11

"A" Grade Company

"I purchased a receiver from these guys at an unbelievably low price. But, when the receiver arrived, the product had a slight failure. (That's when you find out just how good a company is). But, to my surprise and wonderment and, at their expense, my request for a replacement receiver resulted in their shipping me a brand new piece but, did so with OVERNIGHT shipping and refused to allow me to reimburse them for the extra cost. A remarkable company by any and all standards and I now look for other items to purchase from them. Absolutely fantastic service and company. Not to mention incredibly lower pricing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-16

Great service

" So, I have to admit I was a little nervous at first. However, I can put everybody to ease now that I have experienced great customer service. I reached out to a gentleman from game liquidations several times and he was always easy to get a hold of. My order Had only taken five days to arrive. I would definitely recommend trying this company.

Antho-Pittsburgh
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2010-01-21

"i ordered a few items and i didn't get one of them it has been like 2 weeks and i have send them 5 messages telling them and they still haven't responded i guess I'm not getting it apparently so i lost $10 don't buy from them they are terrible plus my shipping was $15 and it wasn't delivered by the queen of England which is what i would expect for $15 shipping on something that weighed 1 lb"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-10

"I made my order on 6/4/2009 and received it in working order on 6/10/2009, which is responsible! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-03-27

"excellent item, brand new, perfect, fast shipping, e-mail was sent to me informing when it was shipped, excellent seller. would buy from them again. great products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2008-02-17

">>>DO NOT BID FROM THIS SELLER BEFORE YOU FIND HIS SHIPPING FEE> THIS SELLER [FORCES] BUYER PAY FOR SO-CALLED EXPEDITED SHIPPING AND 'INSURANCE'
This seller that I am referring to is GAMELIQUIDATION(S)/ebay. I want to warn others about this Seller of the following things; (1) Sellers site is NOT user friendly. He places shipping fee at the very bottom of a very very long list. And (a)if you happen upon a good 'deal' from this seller in the last 2 minutes and you can't find the shipping fee, you will be directed to a link BEFORE you get to the middle of the page. And, if you're like me, you'll thing that it will be on the next page to come up. WRONG!
You will be directed to a number of other pages that are all linked to PayPal. Then, finally, there it is. And what a shock you will get to. You will find out that the Seller gives you no option to reduce shipping or withdraw Insurance fee.
By the time you see this, you will thank God that you did not "Bid" as I did. I bought a god of war2 skin for my ps2 and paid $0.99. At first I hesitated to make the bid, but reasoned that an item that weighs LESS than a pound could not possibly cost more than $5.00. But I got a rude awakening. I paid $10.40 for shipping and handling: "Shipping & Handling:
(includes any seller handling fees) $10.40 USD"
NOTE: I will PROVE right NOW just how mischievious and deceitful this Company is. I am going to paste a quote from the statement that I received from them saying how "shipping Insurance(not offered) >>:"Purchased From:gameliquidations
Transaction ID:0H499822NC358794U
Item # Item Title Quantity Price Subtotal
170192619902 GOD OF WAR 2 SKIN FOR PS2 SLIM PLASTATION 2 OFFICIAL (qty=1) 1 $0.99 USD $0.99 USD
Shipping & Handling:
(includes any seller handling fees) $10.40 USD
Shipping Insurance (not offered): --
Total: $11.39 USD
NOW I am going to show my GameLiquidations receipt, that states I was charged for Insurance. It is as follows:
Dear Steven Owensby, Thank you for your order. For your reference, your order number is 152331161. Payment Method: PayPal Inv # Title Qty Price --------------- --------------------------------------------- --- ----------misc-a_god_of_w GOD OF WAR 2 SKIN FOR PS2 SLIM PLASTATION ... 1 $0.99 Subtotal: $0.99 Shipping & Handling: $8.75 Insurance: $1.65 Total: $11.39 If you have any questions or comments, please contact us directly. As always you can view your order at https://marketplaceadvisor.channeladvisor.com/en/checkout/order_complete.aspx?orderuid=152331161&sfid=47611&c=256505163 Sincerely,GameLiquidations.com
This is my grievance with them. I hope that you are wise and take heed tbefore you do business with them.
NOTE:
When I received item it was defective and when I called their Customer Service, asking what they're going to do about it, I was told:"I will have to talk to my Manager, and will call you back within 24 hours!"
Note:
I received an email notice stating that my item had been shipped Two (2) days before the stamp that the Carrieer places on the pkg. revealed.
Just think about it, you do business with a large distributor such as Gameliquidations, and you have to wait 24 hrs before they can tell you what actions can be taken before they actually take them. On top of that, they falsefy shipping reports to make you think they actually ship faster than they do.
What kind of company does this? A scandelous company, in my opinion.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2008-01-21

"This company repeatedly mentions quick shipping on their ebay site and their web page. I haven't seen any of it. I've never got a response from them other than automated emails telling me that they received my message and someone would get back to me within 24-72 hours. They never have. I have started a dispute through paypal and am hoping this can be resolved soon. Anyone purchasing through this company beware."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-01-07

"My item arrive damaged and they went out of their way to NOT replace it and NOT refund my money. BE VERY CAUTIOUS!!! They do NOT answer e-mails and they WILL try to SCAM you!!!. These people are THIEVES!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges