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5/5

2016-11-07

Outstanding Experience

"Buying a leather bag from Galaxor store is the prettiest purchases I have made recently. Other products from other places are just attractive but are not original. I saw the sample of a bag bought from galaxor store in my friend’s house. It was amazing how much it was equipped with spaces inside and it possesses a balance between styles and functionality which makes you looks great when you’re with it. It has quality construction and durable materials made with Simmental cattle. I immediately searched for it to buy. I am really glad to have it. I am extremely happy I bought this my simple bag with abundant of rooms to contain my items. I recommend galaxor store to all my friends because those who bought products from them are very happy with it too. ""

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Verified
5/5

2015-07-29

"I am totally shopping here again and again! For parties, events, Halloween and more. I love everything that they have to offer, it is hard to find something that you don't like. I want my order already; I should have it in a few days, I ordered it about a week ago. :)"

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Verified
1/5

2015-07-14

"Took my eight year old grandson's money and never sent his toy!! Was his allowance money and he is so upset, but not as upset as his grandmother! Have left voice mail and e-mails. Will never buy from them again! Thirty dollars is a lot of money to a eight year old!"

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Verified
1/5

2015-05-29

"DO NOT order from this store. Paid 90 dollars for a kingdom hearts key blade for my nephew. They took my money. I Never received the product. They're a bunch of scam artists. You can call the number, but all it does is go straight to voice mail. They also never respond to the emails either. "

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Verified
5/5

2015-02-08

"I really like this store. Great selection"

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Verified
5/5

2015-02-07

"I really liked almost every product on this site. And prices too are reasonable!!"

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Verified
1/5

2014-12-21

"We ordered a Christmas present for our son on December 14. December 21 we get an email the item is out of stock. Much too late to order from someone else without paying much extra for rush shipping. "

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Verified
1/5

2014-11-10

"I purchased a product from this store and the product arrived broken and weeks later I still have NOT heard back from them! When you call you get a machine and when you email you never hear back. $100 down the drain please please shop elsewhere."

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Verified
1/5

2014-10-31

"DO NOT ORDER FROM THIS COMPANY!! No costume, even after paying for extra expedited and guaranteed shipping! No way to contact since you have to leave a voicemail and they do not return calls. No responses from emails or Facebook or twitter. Horrible customer service! "

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Verified
1/5

2014-10-24

"I ordered a Halloween costume from them and received confirmation of my order and charge to my account. Received an email a whole week later that my order was cancelled and the costume was no longer available. Now its so close to Halloween that I am screwed!! Will NEVER use them again!"

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Verified
1/5

2014-10-15

"I placed an order online from the Galaxor Store website on October 3rd, 2014 and selected standard shipping, 5-7 business days. To this date, I have not received the order nor even a shipping notice. I have sent emails three times to the address given on the site, ****@****, and have received NO response. The money for the order was taken out of my account on October 3rd. On October 9th, the status of the order on their website was changed to "Shipping" and has stayed that way ever since. I even tried calling their (non-toll-free) contact number, which rings once and then plays a recording saying, "No support agents are currently available to take your call. Please leave your name, email address, phone number and order number and we will return your call." I left two voicemail messages and have yet to be contacted. To top it off, when I look at what I ordered on their site, it says "Out Of Stock", which it did NOT say when I ordered. I am very angry and will never do business with them again. My order better be here by Halloween."

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Verified
1/5

2014-10-02

"I ordered a few items from this site a few weeks ago. After a week, my order still read "processing", despite the money already being taken out of my account. I emailed them three times without a response. I called their number twice (which went straight to voice mail) and left two messages. No reply. A quick google street view of the address shows, surprise, that there is no galaxor store, only apartment complexes. Do not order from this site, because they will scam you. AVOID AT ALL COSTS!!! "

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Verified
1/5

2014-10-02

"got the item very late, was unable to get tracking number, as when I clicked link from invoice, it made a new account, and old one was inaccessible. Sent item back (as I had ordered it from another place, and paid for overnighting). A month later I have not gotten a refund."

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Verified Galaxor Store Shopper
Verified
1/5

2014-09-05

"Do NOT shop here. Order was never received and no response after emailing and calling. I had to hunt to find their phone number as it wasn't on their site, but luckily it showed up in paypal. No one answers the phone and they ask for you to leave your name and email but they never get back to you anyway. Stay away from this company!"

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Verified
1/5

2014-08-26

"Horrible! Worst customer service ever. I placed an order and didn't hear from them for 12 days. I sent several emails asking about the status of my order and they never replied to one of them. Today I received an email saying sorry the order was cancelled. Took 2 weeks for them to do this! Do not shop with this company!"

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