"A day after I ordered the Galaxy 111 phone I tried to cancel the order because I located my lost Galaxy phone. My attempts were made via E-mail and calling various numbers, to no avail. The recondition phone I received 4 days later was defective with a loose charging port that would not properly charge the unit.
Because of this horrible experience I would never consider buying anything else from Gadget Chest. I have a worthless phone that I cannot use and am out of $185.00."

"The wifi does not work on the phone. The phone's screen cracked with ease. "

"I ordered a used iPhone a couple of weeks ago. I was not home when the package arrived, so it went to the post office. When I went to retrieve it, no one at the PO could find it. They had me call USPS. I did. They called the PO, which confirmed they still couldn't find it. I was asked to file a claim on USPS. When I put in the tracking number, I was told the package hadn't been insured. But when I log into my account, it is classified as "USPS First Class Mail Insured (2-6 Days)."

It will be a week tomorrow that I wrote to Gadget Chest to try and clear up the matter and find out what my options are. Will they resend me the phone? Will they reimburse me? What is the point of insurance otherwise? I first contact them through their form online, then four days ago, I emailed them. There is no phone number. I have not heard anything back. I am frustrated because I paid a lot of money and still don't have a working phone. Maybe things are slower in the summer, but at least they could have sent a response to let me know they received the message and will get back to me.

I'm still hoping to hear from them in the next week or so. If I don't, I will be smearing their name all over every review site there is until I get some accountability. "

"Replacing a lost iphone. Great price. Better than "Ebay" because dealing directly with a company. Noticed your other products too. Will be back when shopping for other "gadgets"!"

"We purchased a iphone 5 for our daughter for Christmas and we are already having problems with it. It's not charging properly and also when you shake it, the components inside shake as if something is loose ( kind of like when you shake a box to try to tell whats inside and the contents shift). This has been protected since Christmas with an Otterbox case, which we paid a lot of money for. I felt the warranty wasn't long enough (14 days). That doesn't give much time for anything! Unfortunately, I would not purchase anything else from this site again. I would also recommend that if you do purchase through Gadget Chest, consider getting an additional warranty like square trade."

"My item was delivered as promised. It looks brand new and works perfectly! Highly recommended!"

"PRODUCTS DELIVERED VERY FAST"

"My order came on time and in perfect condition. It was like brand new. I would definitely order from Gadget Chest again! "

"Great site!! I paid extra for overnight shipping because I needed a new phone ASAP. Sure enough, it was delivered the very next day. Exceptional service!"

"The refinished phone I received was in great shape and has worked great for the months that I have had it. Was delivered on time."

"Gadget Chest shipped me a phone that is defective. They promised to replace it promptly. I shipped them the defective one and they haven't responded in more than 3 weeks."

"The item purchased stopped working completely directly after the time period of warranty. So I got screwed out of over $100."

"Awesome company, great price! I now have a very happy 15 year old due to his like new condition IPhone 4S. This company is Side Street Technology, Gadget Chest is the part of their business that sells used phones. I HIGHLY recommend them!!"

"No issues at all, the process was quick and easy and the item arrived just as described."

"Easy and smooth process. Would defintiely purchase from Gadget Chest again. "