"Company is German based for one thing. Second it takes them 2 days to process your order for shipping. Then 2 days to get to the airport to come over to the US. Then it gets sent to NJ and will sit in customs for a month or more before entering USPS for delivery. Just not worth it!!!!!!!"
"super Job gemacht. mega seltene cd super billig und schnell geliefert"
"Avoid this vendor. If your item is lost in the post (or destroyed in a fire of DHL depot, like my case) this company will not give you a refund. They will keep telling you that you need to arrange delivery with the currier. Even forward them oficial email from currier will be ignored."
"great service, fast shipping"
"The item is supposed to arrive in 3 days, nothing yet over a week already. Can't contact them and they dont answer any emails. Totally untrustworthy. Stay away from them."
"Ordered a computer power supply from these guys and it took over 3-weeks to receive. Once I did receive the item it was defective. I tries to return the item and they wanted $93 to return the item, I paid $130 for the item. They will not answer any emails and you can't call them due to the Germany phone number. Very frustrated."
"Was incredibly impressed with what I got! I ordered 8 CD's that I was unable to get where I am (I listen to ALOT of German rock and our CD shops don't typically sell it) I was able to get them for cheaper than what they're sold in the shops, and that I'm thankful for! Beware that if you order from out of country like I did there may be a small customs charge, It was like $1.50 for the US. Shipping was relatively quick I ordered beginning of February and I received them end of February. So shipping was pretty timely and great compared to getting shipped stuff from China. I'd give 5 stars but I still have 1 CD waiting to be restocked to actually be shipped and the estimated receiving day to be restocked was Feb 17-19. I have no way to actually review it's status, but the emails I got on progress I was pretty impressed with. 100% will order from them again. A word of advice is to try not to order something out of stock otherwise it will take along time! "
"Ordered a Garmin 735XT on Feb 27 2019 and received item on March 5. Was supplied with an international tracking number.
Easy and smooth transaction."
"Terrible experience.
Ordered a digipac 2CD from them via discogs and they sent a single CD standard version of the CD.
Even after sending photos proving it they refuse to exchange for the right CD or reimburse.
Going through paypal dispute now."
"Tras la mala experiencia que estoy viviendo con grooves-inc.es me veo obligado a compartirla en esta web con objeto de prevenir y alertar al resto de clientes. El pasado día 28 de noviembre y el 4 de diciembre de 2018 hice dos pedidos a través de grooves-inc.es de 17 CDs de música por un valor superior a 70 euros. A día de hoy 28 de enero de 2019 todavía no los he recibido. Tras enviar 4 reclamaciones de mis pedidos y darme largas durante todo este tiempo, en su última contestación dan por perdido ambos envíos y me reclaman 6 euros más para reenviarme nuevamente los artículos. He iniciado una reclamación formal en mi entidad bancaria y proseguiré al órgano competente de mi comunidad autónoma y posteriormente a consumo, hasta que resuelvan este problema. Estoy acostumbrado a hacer pedidos ordinarios y urgentes a todas las zonas del mundo (****ón, China, USA, Inglaterra, España, etc), Amazon, Zara, FNAC, El Corte Inglés, Thomann, Aliexpress, ebay, etc. y jamás he tenido un problema similar. Espero que tomen nota y resuelvan este problema. Muchas gracias."
"I ordered a strimmer and the communication initially was very good. However, the item that arrived came without a battery pack as stated. I could have bought this a lot cheaper in the UK. I have messaged them several times and had no response. I don't want to think it's a con but I will be contacting my card issuer to seek a refund "
"The Pokémon Switch featuring Pikachu as a special release had become low in stock and prices were ranging anywhere between $550-700 on average in the US, if they could be found at all in stock. We were able to get the same Pokémon Switch Let’s Go Pikachu Edition for about $100 less, shipped to the Seattle area from Germany in about five days or so. No issues at all except that it has a European male end, which the sellers at Grooves Inc thoughtfully addressed by including an adaptor to attach it to a US outlet. No issues at all using this power supply and I love the game I get to play!"
"Bought 2 albums. Both badly damaged in shipping. Also, one “new” album was open, but that’s not how it was listed and I paid full price. First they said to return them for their inspection and they’d credit me for the return shipping. When I emailed to confirm the price from my post office, they said it sounded high. When I emailed to reconfirm the price, they said they’d would not pay for the return shipping. Wasted my time and now have to dispute the charge- more wasted time. Buy somewhere else. "
"DO NOT BUY FROM THEM.
I have bought a microwave from them which turned out to be faulty. they say they do now deal with warranty and referred me to the manufacturer which has bounced me back to grooves land. no support at all from them"
"grooves.land is a scam. Attempted to buy a backpack from them. They ["Amanda") contacted me to assure a shipping date. Asked four times for an update and tracking information. Silence. After four weeks nothing arrived and no information from their US, UK or Germany contact sites. Stay away from them."