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3/5

2021-05-27

Describing My Overall Experience...

"I bought an LS-3 crate engine from GMPerformanceMotor.com, a.k.a. Gandrud Chevrolet. Total price including shipping was the best in the nation.

However:
* The ship date slipped quite a bit; Gandrud never gave me any updates on what was going on.
* A buying incentive I thought would be automatic (a free 6-pack of synthetic oil) was instead "By request only."
* A meaningful rebate also turned into a problem because Gandrud didn't send me an invoice until the engine shipped - after the rebate expired!
* The instructions with the crate engine leave A LOT to be desired. Chevrolet seems to depend on their dealers to fill in the information gaps. I've asked maybe a dozen questions, and gotten useable answers to about half. Recently, I asked a question three times, and only got questions back. Image if you asked the size of a trailer hitch, and instead of "2 inches" the answer was "what type of trailer are you using?" - repeatedly!

I will much more heavily weigh the quality of available support before selecting the source of my next GM crate engine.
"

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