"They responded very quickly and processed my order. Can’t wait to get the flooring. "
"Have yet to install the product, but so far looks beautiful and excited to have it in my home. Thanks for being easy to work with. "
"Once the samples come I'll know better; however Tayan could not have been more helpful on my phone call and with follow up emails.
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“Thank you so much for taking the time to leave a great review for Tayan!! We hope you enjoy your samples ordered and please reach out if any questions arise once you have gotten a chance to review them! :)”
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The 5 samples arrived within 5 days of ordering. For the $15 I paid in shipping, one would expect them to arrive sooner, but this was fast enough for our schedule. The color of some of them was rather different than in the photos, but fortunately we like two of them a lot. Hard decisions ahead."
“Thank you for your kind words and feedback!”
"Everyone who took my emails was very responsive and helpful. One service Rep who was fulfilling by sample request contacted me to suggest a better and faster way to get the samples I needed. That pro-active step really impressed me.
When I finally placed my order, the service rep asked question about delivery and sent me an email with all the info they needed. I thought that was very forward thinking. So I'm a VERY happy customer waiting for my new flooring and hoping the my new Hickory Barrel will be perfect."
“Thank you so much for the kind review. We are so excited for you! Please feel free to share a photo with info@fromtheforest.com when your project is all done. :)”
"Finally did entire house over several years, looks good"
“Thank you so much for your awesome review and your continued support!! Please feel free to send us photos!! ”
"The product and salespeople are wonderful"
“Thank you so much for your kind review!!”
A rep from FromTheForest, ShelleKitan, has responded:
“Thank you for your nice feedback and sharing your great experience with us. When you are done installing, we would love to see photos if you can share them with us!”