"I recently purchased a helix earring from Freshtrends and I am very pleased with my purchase. The earring is made of high-quality 14K gold and is beautifully crafted with the a perfect finish. The earring's build quality is impressive; it's lightweight and comfortable to wear, and it has a secure fit; I haven't had any problems with it falling out or becoming loose. The design is one-of-a-kind and elegant; it's ideal for everyday wear and complements my other earrings."

"I recently purchased a pair of gold earrings for my cartilage piercing and the quality is beyond my expectation. I'm so happy with the product and would definitely recommend it to all."

"Do yourself a favour and never order an item from this moronic company. They claim that they have ‘expert’ jewellers, in reality however their jewellers are only experts at how to mess up your order. It takes 4+ weeks to receive an order, and about 85% of orders have some sort of quality issue. The lenght of the piercing post is off, the threading of the post and charm isn’t working, you order 2 items and they will only ship one… you name it. Good luck trying to send items back, too… it will take 8+ weeks for them to repair and even the ‘repaired’ item will have another quality issue. Its a never ending cycle of sending items back and forth, and guaranteed disappointment. Avoid, avoid, avoid.
"

"When I first ordered from Freshtrends I was quite skeptical about the product. But now every time I get the jewelry I get it from them. No delay in orders. Good staff 100% genuine quality. "

"I placed an order for $414 worth of earrings on 11/24/2020, sent them several emails to check on my order but no answer. It’s 12/12/2020 and I’m still waiting......"

"Had trouble with my jewelry but the owner was super nice and fixed it and 2 day shipped it to me. Thanks "

"100% quality in product and personnel! I couldn’t be happier with the custom 14kt gold seamless earrings! Seeing the three earrings in the gorgeous presentation box put me over the moon! Flying to Europe to give them to my guy! "

"I have never shopped anywhere online, ever, that had this quality of customer service. They not only care but they try their best so that you are completely satisfied. I really mean that. I've been ordering from them for over two years now and if I ever had a problem with my order, they made sure that we came up with a solution that I was happy with. Many times this included either returning for the right size, store credit, or a full refund. Even more. Much love, guys! Keep up the good work. You've already surpassed pretty much every other online jewelry store strictly based on the fact that your customer service is so great. "

"My wife and I purchased a belly ring while traveling to St. Thomas, USVI in February of this year (2019). I reached out to Paul at Freshtrends shortly after her piercing because we wanted a top quality 14kt gold ball with a bezel set genuine diamond in lieu of the plain gold ball that came with the ring. Little did we know about the differences between internal and external threads, let alone the variations in thread size. Paul took the time to educate us about the thread variances and his team promptly went to work creating our custom diamond and gold ball. The finished product is truly amazing. Paul went well above and beyond to satisfy both my wife and me! We are extremely pleased with Freshtrand's customer service, unmatched quality and custom craftsmanship. My wife is elated with her new diamond and gold ball. We will certainly purchase from Freshtrends again in the future and highly recommend them!!! "

"I couldn't find this anywhere else. The quality is amazing. Stunning. I needed it to arrive in Finland within days for my wifes b-day. He made sure to stop standard shipping after it was already headed out the door and got it expedited asap and I got it within a few days international. He was super helpful and my wife is obsessed with the earring.

Thanks a million.
Will do business with again for sure.

Blessings."

"I recently ordered a rose gold nose ring from fresh trends. I received my nose ring around two weeks after purchasing- and it was worth every second I waited! It fits perfectly and definitely has a high quality, handmade look to it. I was weary about buying online because I had a very specific look in mind but fresh trends definitely delivered! Don't let the bad reviews scare you off, I would recommend this company to anyone- including my family and friends. I will purchase from them again in the future!"

"I was slightly skeptical when first purchasing, but was pleasantly surprised I was wrong. I ordered two opal **** rings costing me $200, but boy was it worth it! I've purchased cheaper ones elsewhere but my body didn't want to accept the metal. The opal rose gold rings I purchased here are perfect. Even when one of the rings began to have a little bit of an issue (kept unscrewing), I sent it back & they repaired it for me free of charge! Now, I will never purchase body jewelry from anywhere else!"

"I bought two 14g 1/2” 14kt black gold septum horseshoes for a reasonable price I guess considering I got 20% off, but these idiots took 15 days to ship my order. 15 days after they received payment they finally ship my order lol. What kind of business operates like that? I can buy hash, weed, edibles, concentrates, etc online and have it shipped to my house in 48hours. Fresh trends has a great website if you want high end body jewelry but their business ethics are not even mediocre at best. Unless you’re getting a good deal or maybe live near Miami or they have something very specific to your needs stay away from these idiots and buy from another source. One month for shipping to little pieces of black gold is complete nonsense. I still need more black gold septum’s and wish I could find a different company to spend my money at. The product better be worth my time wasted. "

"Customer service is impossible to get ahold of. When you get your items delivered don't be surprised if it doesn't look like it did online. They'll tell you its because not all stones are alike. That is true, but being completely different colors than what you ordered is ridiculous. Then you'll be told you can exchange your items. All after you're ready to pull your hair out over the amount of emails and vm's you've had to leave because nobody answers the phone or responds to emails. And then they ask you to mail your "exchange " to some guy named Paul in a city different then the returns go. Super sketchy! Warning not to waste your money here!!

UPDATE: Paul the owner reached out to me and replaced the stones in the piercings I ordered. It took 4 months from my original order date to get something near what I thought I had ordered, but I am happy that he reached out and made it right. Because of this I am upping my score by 2 stars."

"I usually don’t write bad reviews, but it is impossible not to write one!
O ordered two beautiful earings and paid by PayPal. In a week I didn’t receive anything and had to call them again. No one answers the phone ever! So I emailed the customer service. They said to place the order again. And I did. So the money from the first order never been sent back and no one answers my emails anymore. It’s ridiculous!!!!

Will call to PayPal now to cancel the transactions.

I can’t believe those people stay in business "