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4.00/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.00/5
Customer service:
4.00/5
Return/Replacement policy:
3.34/5

5/5

2022-12-28

Fortnine is the best!

"Fortnine's website is easy to navigate, their selection of products is extremely wide, they ship almost immediately, and their customer service is verging on perfect. Maybe it is perfect! A couple of times I've had to change an order as it was being processed, using the simple form they provide, and both times a real human being responded by email and took care of the problem with pleasantness, knowledge, and efficiency. I highly recommend Fortnine!"

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5/5

2022-12-10

Carb Pilot Screw Adjusting Tool

"Ordered thursday received friday..Fast delivery..Price was right and they would contact you asap..Glad to know where i can get parts fast..Thank You for the good service"

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5/5

2022-10-26

Excellent product

"The axle I ordered was shipped quickly, fit perfectly and was priced right.
Customer service was great. Returns are easy. Thanks FortNine.
"

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5/5

2022-10-18

OUTSTANDING PEOPLE

"Fort Nine has always work with me and helped me out when I ask , they are prompt with there service, and I have had great service from them . I will use them over and over again , they are the best!!"

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5/5

2022-10-15

Very good customer service

"I made an online purchase of winter boots and a balaclava. Unfortunately, both were too small and had to be returned. Absolutely zero issues regarding the return process, and refund was less $7.00 to cover postage of the return. "

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5/5

2022-09-20

Customer Service

"Excellent experience with the FortNine CS team. They price matched a competitors price. Dealing with FortNine is always a great experience."

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5/5

2022-09-19

Fantastic customer service !

"I experienced trouble with dock lines I bought from Fortnine and when I contacted them, even though the 30 day warranty for this product was expired, they contacted the provider and were able to obtain a full refund. Absolutely fantastic, polite, professional people. I greatly recommend FortNine!"

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5/5

2022-08-29

Tire Purchase

"I had a very good experience purchasing a set of touring tires for my motorcycle. Representatives from FortNine where quickly responded to my questions and the set was delivered ahead of estimated time. My only recommendation to FortNine is to provide detailed specifications of the brand of tire… I was able to get this information from other tire providers. All in all, I am very content with FortNine customer survice. "

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5/5

2022-08-06

Excellent product

"The saddlebags and hardware fit my 2008 C90 perfectly. It took just minutes to install the hardware and a little lock-tight to ensure a secure fit going forwards. "

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5/5

2022-08-06

Great company

"I finally found a canadien company to order my harley and other items from, they shiped my stuff right away, free shipping from canada post and I got it 3 days, just fantastic, great service, great product. Would highly recommend FortNine to anybody..again just great.."

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5/5

2022-07-15

friendly, efficient, fast

"All perfect. And I receive my order in less than 24h. Canadien company and super website in french and english. "

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1/5

2022-07-15

Horrible service

"I dont understand why it takes over 10 days to process a helmet that they have in stock!!!
And after emailing them as to why its taking so long, I received another email telling me it's going to take longer. If you dont have that specific item just say you dont have it and dont waste my time, there are other stores and sites that sell the same things. Very disappointed and angry about the service.
"

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1/5

2022-07-13

Poor service & promises

"Was trying to be a new customer. Wanted a helmet prices was higher

I thought maybe a quick call and talk to the manager and show them a website that was still in the exact same product for less would suffice.


Asked to talk to a manager.
“The Mgr will tell you the same thing”.,,,,
"

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5/5

2022-06-30

Best motorcycle parts supplier

"I have dealt with motorcycle parts suppliers in Canada and the U.S. for many years and FortNine has never disappointed! Both service and pricing - top notch!
I highly recommend them.#157
"

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5/5

2022-06-25

Unbeatable Customer Service

"I have purchased a number of items from FortNine and have never been disappointed.

The prices are unbelievable and the items arrived within days!

After purchasing an item, I realized that I required another part. I emailed them and within an hour, they had added the item to my previous order and had it ready to ship.
One one occasion, I had to return an item and they sent me a return authorization number and returned the money to my credit card right away.
"

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