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Product & services pricing
4.00/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.00/5
Customer service:
4.00/5
Return/Replacement policy:
3.34/5


5/5

2023-07-20

A+

" Have been ordering parts from fortnine for years.. they have always provided great service and great prices."

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5/5

2023-06-09

Buying experience

"Great prices, fast turn around and amazing post purchase customer service. Fortnine definitely removes the need to shop around for an item. "

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5/5

2023-05-28

Great Place for MTB Parts

"Was shopping for a hard-to-find rear derailleur for my mountain bike and they were one of the only online sites in Canada that had it: in stock and at the lowest price on top of it. Bought some cleaning supplies and tools at the same time, again at great prices. And 48 hours later, all was at my doorstep--and I live in a rural area. Amazing service."

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5/5

2023-05-26

Service

"A couple of years ago I ordered a ThunderMax ECM for my '07 Street Glide and just yesterday received new locks for my saddlebags. Shipping was prompt and the parts fit perfectly and exceeded my expectations. I will definitely be ordering from these fine folks again and spreading the word. Most excellent! :)
"

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5/5

2023-04-29

Excellent Service

"I ordered a pair of Leatt MTB shorts and a Troy Lee Jersey from Fortnine on April 19. Both products arrived earlier than expected which was a pleasant surprise. The shorts did not fit but the return shipping process was incredibly easy and the refund was processed much quicker than I expected. I ordered a larger size of the same short and they again arrived earlier than expected. I would highly recommend ordering from Fortnine. "

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5/5

2023-04-22

A1 Service

"Above and beyond my expectations, Customer Service is absolutely amazing! Thank You "

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5/5

2023-04-12

Very fast response, reliable info

"I missed the delivery, they contacted me before I did to see what the issue was and how to make sure I got my product."

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5/5

2023-04-03

Great place to buy MTB gear and Parts

"Great prices, fast delivery, huge selection of MTB gear. The customer service is top notch. Has some issues with Fox pants and they took care of it quickly and with no issues. "

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5/5

2023-04-02

Great customer support

"My first experience with FortNine. And it's been awesome. Shipment reached before time. Had a small manufacturer related issue with the helmet I received. FortNine was super prompt in addressing the issue and solving it for me quickly. I highly recommend them."

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5/5

2023-03-29

Great customer service

"I have to say the best customer service experience that keeps me coming back. Erin addressed my concerns quickly and came to a satisfactory solution. I've always bought great quality parts at Fortnine and turn around is quick but the quality of service is really what keeps bringing me back."

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5/5

2023-03-06

Excellent service, rapide et toujours impeccable.

"J'ai commandé plusieurs fois et je n'ai jamais eu de problème. Le service client a répondu rapidement aux questions que j'avais sur le fit des pièces avec ma moto. On m'a bien orienté, répondu efficacement et avec courtoisie.
Je recommande!
"

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5/5

2023-03-03

Tout un servive

"Merci Amélie de répondre aussi rapidement. C'est un plaisir de faire affaire avec un commerce qui respecte avant tout ses clients. En plus vos prix même en US sont très intéressants de plus avec une très grande variété de choix. Vous êtes là pour longtemps, c'est certain.
Jean-Guy Filion
"

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5/5

2023-02-23

Great service

"Although item was defective, not the fault of FortNine I give them a 5 because of the excellent customer service and fast shipping. Thank you Hector!!!"

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5/5

2023-02-06

1999 Skidoo Mini Z Carbides

"Ordered the carbides from Fortnine, were here within about a week and were a perfect fit. 5 minute install. Thanks Fortnine"

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5/5

2023-01-05

Best place in Canada

"The service is number 1, but I don t know how thy do it for delevery.it is out of this world.
Example I orderd something one night around 7pm. I was very surprised to see the package at my door the following day in the afternoon. Lightning fast
"

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