"Flowers never delivered, no emails or messages were answered. "
"They told me the colors wouldn't match and the flowers would be different. But they didn't even try and then they don't care about my complaint. Orange and yellow is not pink and white. What has happened to the floral industry. They looked like someone picked them out of the forest on the way to her house."
"Arrangement arrived but was not the one ordered and was of very poor quality. Small portion of payment refunded- company ignoring WhatsApp inquiries. "
"Did not deliver my order and refused to refund my money $75.98"
"Booked a flower to be sent to my mom on Mother's day, in India. I was charged. Flowers never arrived. No response to email request. "
"Can't trust they deliver what was chosen.Pretty disgraceful and deceiving.
Stay away from this service its not worth it."
"On August 5, 2021, I paid on the website for the delivery of a bouquet to Spain at a cost of almost $ 100 for August 6, 2021. I received a confirmation by e-mail that the order was accepted for processing, the money was debited from the card. On 6 August 2021, my friend did not receive anything, I wrote several letters to the e-mail, an automatic reply comes that everything is fine, your order is being processed.
But until now, neither the completed order, nor the present confirmation of the receipt of my order in person!
I recommend avoiding the flora2000.com service.
Obviously these are scammers!
I have got my money back yesterday, on August 8!
But the surprise I wanted to give my friend is ruined!
Thank you for your return!"
"I ordered a bouquet of roses and mixed flowers for a friend (cost: $85) - the roses were half dead, there were only 2 carnations and barely any filler. Complete rip off and very disappointing. "
"Absolute Zero response, not an email acknowledgment to payment. Strongly advised to avoid this firm. 24*7 chat is another scam. Too costly with poor service. Number
"
"ordered the serenade package for valentines day. ie. one bunch of flowers to be delivered on 12th ,one on the 13th and one on 14th February. On the web site they guaranteed on time delivery and quality of flowers.
Today is the 16 feb, so far two lots of flowers were delivered on the 14 feb, the third still hasn't turned up. The flowers that were delivered, one is ok, the other is not what i ordered, and already half dead.
They have not answered my emails/ complaints, just keep sending me advertising to buy more with there guaranteed flower quality and freshness. haha what a jock.
can anyone be trusted on the internet to do the right thing!!!"
"Do not use this website. They failed to deliver my order on Valentine’s Day even though I placed my order 4 days prior. Now I’m chasing a refund I doubt I’ll receive because no one is replying to my emails. Total scam!! "
"I was looking for a florist who would send arrangements overseas. I wanted to send a close friend something after a very terrible incident. I ordered from them and included all the relevant information. I missed the 24 hour cutoff because of the time zone cutoff, which they don't clarify. on the accepted to delivery date I check the status on line during the day. Their web site frankly ****. There is no details other than delivered. It would be helpful if I saw out for delivery, or delivery attempted, etc. delivery was due on a wed, by friday morning I tried the chat line, where they said they would contact the local outlet. I checked status over the weekend not change, Monday i checked again to see if was shipped. No change, I tried the chat again, I was told because it was UK we would hear today and they were closed on weekend! They would try again, and I should send an email to Richard, who never replied!
Tuesday, I check again, no delivery. I am on the chat live at 5AM and no one available even 6 hours later. Which means either they are lying about support coverage or the have so many support issues I shouldn't be using them!
I am so disgusted with this firm. I plan on posting this warning on every review site I can to warn others who want to make someone's day a little brighter and avoid being disappointed by this firm"
"Had 2 weeks notice to deliver a birthday bouquet and they failed completely. Flowers never arrived. I followed their suggest procedure to contact customer support and now 3 days later have yet to receive a response. Totally useless operation. Do not use ! "
"I ordered for my wife's birthday, nothing arrived and no number to call and to answer to my emails. Basically this is a fake company stealing people's money. I am doing investigation and will report them to google and find out where do they operate from and will file a police claim. I am not the only one whose been tricked by this fake site, I am in contact with few people who were victims and soon will catch those thieves. "
"Terrible customer service. Terrible outdated and unprofessional website. I ordered Next Day Flower delivery to Tokyo. They responded by email that the address provided had scrambled characters. That's because their website changes the characters. I provided a response with the correct address. They then responded stating they have been trying to contact me for a verbal confirmation in order to process my credit card. Never have I had to do a verbal confirmation for a credit card transaction. I have had no missed calls on my phone nor any other emails. I responded with my cellphone number to confirm. No response. In their email signature, it states "LIVE CHAT Available around the clock." I have been trying to use it and get in contact with someone since the last email and there is no response. It's now mid-day, and my "same-day" order is still not processed, and no contact. Terrible service. Don't bother with this company."