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Product & services pricing
4.38/5
Chance of future purchase:
4.52/5
Shipping & packaging:
4.02/5
Customer service:
4.38/5
Return/Replacement policy:
4.59/5
Featured Review



Verified
5/5

2024-04-08

Great service.

"Tony was very helpful, friendly and professional. When I had problems with delivery, he was quickly able to alleviate the issue and made sure to follow-up with me multiple times. Would definitely order again from him. "

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Verified
5/5

2024-04-07

Great service from the website

"The staff were amazing- so helpful and kind. We still haven’t received our equipment but that’s the freight company - which is super slow unfortunately."

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Verified
5/5

2024-03-16

Great experience

"Very courteous and knowledgeable. Thank you."

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Verified
5/5

2024-03-15

Powertec

"No tax and fast shipping !"

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Verified
5/5

2024-02-29

Nice to work with.

"Shipping was very fast and its exactly what i ordered. Not sure what else to say. Friendly guys who know their stuff!
Renard
"

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Verified
5/5

2024-02-25

Great Company

"So awesome to work with!! Got the best deal and I received my order so fast!! Will be ordering again for sure!!"

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Verified
5/5

2024-02-19

Excellent Product and Delivery - Body-Solid Corner Leverage Gym Package GLGS100P4

"I ordered the Body-Solid Corner Leverage Gym Package GLGS100P4 on February 5th and received it on the 16th (fast). I was impressed with how well the items were packaged. I didn't notice any scratches or damage at all. Assembly was mostly easy. It took me about 2-hours solo. So far, everything is functioning as expected and I'm happy with the quality of the product. I definitely recommend purchasing from Fitness Factory especially if you're a veteran (discount)."

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Verified
5/5

2024-02-10

great store

"Very satisfied with customer service."


Verified
5/5

2024-02-10

Great Leg Press

"The Leg press came to boxes the directions were not really clear I was able to start putting it together then I just sort of looked at the photos and was able to complete it. The leg press really has smooth operation and is as good as a gym leg press.
"

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Verified
5/5

2024-02-09

Very Satisfied.

"Received a great product at a great price, and it arrived very timely. I am very happy with the purchase I made and am enjoying the equiptment."

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Verified
5/5

2024-02-08

Absolutely Perfect

"Fitness Factory Outlet provides exceptional service from ordering, to shipping, to rectifying any problems which may arise during the process. Their communication with the customer is outstanding, and they really care about giving the customer a wonderful experience. If you are in the market for exercise equipment, I highly recommend that you check them out because they have great prices in addition to their awesome customer service."

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Verified
5/5

2024-01-30

Away we row

"I ordered a Spirit xrw600 rower ,got a great price. Customer service was great! Went above what was expected , very happy I ordered from Fitness Factory Outlet."

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Verified
5/5

2024-01-30

Leg extension and leg curl machine

"Leg machine was delivered way ahead of the time quoted. And the machine is professional quality."

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Verified
5/5

2024-01-29

Great purchase experience

"I got the best price by using the negotiate button to purchase my spirit xt 485 treadmill. It was delivered in about a week from purchase. "

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Verified
5/5

2023-12-29

Bicept attachment

"Great customer service n equipment "

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