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Product & services pricing
4.91/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.62/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


5/5

2024-04-28

Excellent customer service

"My first order came in on time, well packaged as well. The glasses are very nice, super lightweight, lenses very clear and prescription on point.
Unfortunately the frame did not fit well on me at all but customer service is helping me out with credit for the whole amount so I can reorder something smaller.
That was a really good first time experience. I will be ordering again
"

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5/5

2024-04-12

Always a life saver whenever my kids brake their glasses...

"Definitely worth buying and even getting another set for my boys. They've been getting firmoo glasses as back up every time they break their original pair. Always satisfied and their customer service is excellent ! 100% would recommend "

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5/5

2024-04-08

Sorpendente

"Non mi aspettavo molto proprio per i costi bassi che offrono, ma gli occhiali sono stupendi, materiale resistente e qualità prezzo ottima! La spedizione è arrivata nel giro di 10 giorni o poco più. Consiglio "

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5/5

2024-03-22

Unbeatable Value for Frames & Glasses.

"# The three products I received have left me fully satisfied. The glasses are of excellent quality, offering a clear and lightweight experience. Additionally, the support I received while selecting three frames and three glasses for three hours was exceptional.
# With so many options to consider, I ultimately decided to work with the Tech Support guy, and I’m grateful for their guidance in making the right choice.
"

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5/5

2024-03-15

Consistently wonderful service and quality!

"I have been ordering glasses from Firmoo for a few years now and I have been happy with my choice every time. This year has been the first time I’ve had to utilize the “return/exchange” option as I misjudged the width of a lenses that would fit my face, the response to my request was prompt and I was offered a replacement (along with tips on proper sizing) with no questions asked. I am so happy, I am a customer for life!"

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5/5

2024-03-12

Happy

"I highly recommend Firmoo to everyone they are a great and affordable place to buy glasses online at. I love my new glasses! "

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5/5

2024-02-24

Awesome glasses

"Great fit.
Great colors.
Perfect prescription.
"

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5/5

2024-02-19

Consigliatissimo

"Occhiali veramente belli e a buon prezzo, servizio clienti eccellente "

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5/5

2024-02-03

Occhiali multifocali belli e molto funzionali

"Con i nuovi occhiali multifocali che ho acquistato da Firmoo mi trovo veramente molto bene. Anche le montature sono eleganti e molto graziose, con colori veramente belli e originali (simpaticissime quelle della linea ispirata ai micetti).
"

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5/5

2024-02-09

Occhiali perfetti

"Gli occhiali ricevuti sono tali e quali a quelli proposti, le lenti sono state lavorate in maniera perfetta. Il servizio assistenza e supporto è stato efficientissimo e molto cordiali. Sicuramente comprerò ancora. "

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5/5

2024-02-09

Affordable and Stylish

"I recently had the pleasure of ordering prescription glasses from Firmoo.com, and I must say, my experience was nothing short of exceptional. This innovative online eyewear retailer has truly redefined the way we shop for prescription glasses, combining affordability, efficiency, and style seamlessly.

The process begins with simplicity. Armed with my latest prescription, I perused their extensive and trendy collection of eyeglasses, ranging from classic frames to the latest fashion-forward styles. The website's user-friendly interface made it a breeze to find the perfect pair that suited my taste and personality.

Uploading my prescription was a straightforward task, and within moments, I had completed the first step. The magic began when the dedicated
staff at Firmoo.com took over. From that point forward, they kept me in the loop at every stage of the process.
Communication is where Firmoo.com truly excels. Regular updates flowed into my inbox, detailing the progress of my order. Whether it was the
confirmation of my prescription, the manufacturing stage, or the shipping process, I felt reassured and informed every step of the way.

One of the most impressive aspects of my experience was the speed of service. In just 15 days, my personalized pair of glasses arrived at my
doorstep, surpassing my expectations. The efficiency did not compromise quality; the craftsmanship was superb, and the lenses were precisely tailored
to my prescription.
However, what sets Firmoo.com apart is the unbeatable pricing. At one-fifth the cost of traditional High Street optical shops, they've made high-quality prescription eyewear accessible to everyone. This affordability doesn't mean a compromise on style or quality; in fact, it's quite the opposite.
In conclusion, Firmoo.com has not only mastered the art of simplifying the eyewear shopping experience but has done so without sacrificing quality or style. If you're in search of affordable, fashionable prescription glasses with a seamless online shopping experience, look no further than Firmoo.com.
They have certainly earned my trust and loyalty, and I wholeheartedly recommend them to anyone in need of a visionary eyewear upgrade!


"

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5/5

2024-01-28

Occhiali da vista

"Molto soddisfatta. Giusti per gradazione e misura. Consiglio"

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5/5

2023-12-18

They honor your satisfaction warrantee

"I needed to return my glasses because the frame legs were too short for me. They resolved it by sending me a code for the amount originally paid to place another order and I didn't even have to return the glasses."

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5/5

2023-10-16

Amazing experience

"I’ve always had an amazing experience with Firmoo. The last order I made, I didn’t like how the glasses look on, so I start the process to return them, and I thought it would be a headache to do it, but I was wrong! I has their response in a few minutes approving the return, and they even send a coupon to get some new ones. Definitely keep buying my glasses at Firmoo"

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5/5

2023-10-07

Ottimo servizio e occhiali impeccabili!

"Porto occhiali da vista da 50 anni e solo grazie a Firmoo ora finalmente posso avere occhiali di qualità di diverse montature senza spendere 600€! Grazie grazie, sono felicissima "

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