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5/5

2018-04-12

Kudos for the customer service

"I placed my order for vacation, but it wasn't going to arrive on time. I was really upset. Figuresque contacted me directly and expedited my shipping. Loved my outfits on vacation! Thank you so much."

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5/5

2018-04-12

So glad I found Figuresque!

"I purchased an intimate from Figuresque for my honeymoon and he loved it! "

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1/5

2017-03-21

Company is a ripoff

"I ordered and paid for a Chemise Set on 02/12/2017, email twice about order and received a email with the invoice showing order will be shipped USPS Priority as of 03/21/2017 have not received merchandise. Tried calling several different numbers with no luck either busy signal or not available is what you get.

No way to run a business.

Fill a fraud complaint with bank to get money back.
"

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Verified
1/5

2014-11-08

"I ordered a petti coat back on 8/22/2014 and paid for express shipping so I would receive the item before 8/30/2014 and I still have not received it (today is 11/7/2014). I received an email from them two days after I placed to order saying the item I ordered was not available in that color and I should choose a different item. I emailed them back with the other item I would like and I still got nothing. I have emailed them several times and all of a sudden they emailed me back saying that my email was found in their spam folder. I responded back to them saying I wanted a 100% refund (product and shipping) still no response. I even wrote them a message on facebook. This company is ridiculous NEVER NEVER NEVER order anything from them again. I have now gone through my bank disputing their charges as fraud."

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Verified
1/5

2013-06-11

"I bought two tops from Figuresque.com. I paid express shipping its now been a month and have sent two emails and still nothing and no response from them. i paid by paypal so have now gone through them hoping to get my money back. I WILL NEVER BUY FROM THEM AGAIN!!!!!!!!!!!!!!!"

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Verified
1/5

2013-03-03

"Ordered 2 blouses from figuresque they never sent the items to me and charged by debit card. The phone number they have listed is just a busy signal. 13 complaints from the BBB! They will not respond to emails either! I have reported them!"

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Verified
5/5

2010-10-25

"The dress was very affordable and the pictures did not do it justice at all. Everything on their site seems reasonably priced, and if the dress I just got is typical of their quality, very well-made. Their shipping is also quick and I will shop with them again."

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