"I am a wedding florist and ordered an item from Fifty Flowers that wasn’t available in my area. As site recommended I requested delivery 3 days prior to event. The wrong item was sent and so far I can’t reach customer service by chat, email or phone.
The incompetence of Fifty Flowers will affect my clients experience with my business and possibly affect my professional reputation.
This is the worst floral supply company I’ve encountered in my 15 years in business.
Don’t waste your time and money with Fifty Flowers.
"

"My flowers were scheduled for Tuesday delivery for a Friday delivery due to a Fedex delay. They arrived wilted but I read the information on the website and I thought they would be okay. I put them in water like the website instructed. On the day of the wedding I put them outside like the instructions said. Their appearance did not improve. We ordered the rest of the flowers from a florist and she arranged the ones from FiftyFlowers for us. Compared to her flowers they looked terrible. I sent a text to FiftyFlowers.com and all they said was did you put them in 4" of water, they look overcrowded in the container and they don't look like they're getting water etc. I know how to take care of flowers. The 100% customer satisfaction is only if you contact them within 24 hours. So I ended up bad flowers that I threw away."

"DO NOT BUY FROM HERE! I ordered flowers a month in advance for my baby shower and they sent me wrong color a few days before event! They didn't have anything similar in color they could ship on time and when I explained that I would now have to change the whole centerpiece because they couldn't replace the color I needed they told me they would not refund me. Or send me replacements in colors I needed. So I had to scramble days before my baby shower to find flowers from local florist and pay much more for flowers in addition to losing 200.00 i paid for flowers with them. They also force you to get flowers earlier than you need and ship days before they arrive. So your flowers are cut 7+ days before your event! Than the did (in total different color) replace one flower and sent me flowers of lesser value and didn't bother to credit different until I demanded a refund for difference."

"
Fifty Flowers







Rating





Eek! Methinks not.

I spent about $400 on table flowers for my wedding. Blue thistle, blush spray roses, Queen Anne's lace, and dusty miller.

Dusty miller was supposed to come 2 days before my wedding, was delayed until the day before, making me miss part of my rehearsal barbecue to wait for it at my house since we were getting married out of town. Once it came, tried hydrating according to the directions, but didn't have time to get the life back into it, so over half was unusable and looked like droopy lettuce. 50 flowers did not refund because apparently you have to be there on your wedding day to complain and take pictures of everything, and I only had pictures of vases with droopy dusty miller in them. I was too busy to be able to get what they needed, which was the entire group of droopy dusty miller, because of course it was my wedding day and I was busy. I didn't read the fine print, so no apology, no refund or partial refund..

The queen Anne's lace never bloomed, and the stems came some fluorescent green color, and I had to throw away the whole batch. They told me basically sorry not sorry because some batches are going to look different than others, even if I had pictures of those. It was crazy the horrible quality of this flower compared to the bouquet I got from my florist for me and my bridesmaids.

The blue thistle and spray roses were gorgeous. But I ended up paying $400 to only have those on my tables. Every other vendor I had on my day went above and beyond, 50 flowers I wholeheartedly regret choosing over sams club. If you pick them, please proceed with caution. No refund, no apologies for messing up with the late shipment, acted like I should thank them for overnighting unusable flowers."

"STAY AWAY! If you must go DIY on your flowers - ask one of your other wedding vendors to utilize their local wholesale florist contacts and for vendor pricing - it will be cheaper, easier, LOCAL and you won't be treated like a number.

In a nutshell - fiftyflowers delivered one set of flowers 4 days before the wedding (a day earlier than I contracted), the remaining flowers didn't arrive on scheduled day and finally arrived the following day (less than 48 hours before wedding). Some of the flowers arrived in the wrong color (blush pink instead of white) and all were DEAD, brown, spotted, smelly, small, paritally open, partially closed - these are peonies that were to arrive completely closed and then open prior to wedding. Completely unusable.

Customer service was 100% a nightmare. Hours wasted on phone calls and tears. Finally convinced them after much drama, to refund me for my purchase. They refused to assist in locating new flowers, so I was left scrambling - at a tiny town - destination wedding location, to find replacements, the day before the wedding. Even after they refunded me for the flowers I had ordered from them, I was out of pocket nearly double what I had originally spent - plus factor in the hours of searching and phone calls, the long drives to pick up flowers, hiring someone to do the flowers (I was out of time!), two days of missed work waiting around during the 2 days fiftyflowers said they would be delivered... not to mention the sheer frustration, anger, anxiety, etc that ensued.

Horrible. Horrible. Horrible.

I have requested compensation to cover some of the tangible monetary loss for the consequential damages, but I doubt that will happen."

"I am the mother of the groom and my son got married on 3/14/14. We were referred by our florist to order the petals from Fiftyflowers.com. I did so a few months ahead of time. The day of delivery they called and emailed saying there was a delay and they would be delivered the next day. SO, the next day I get a call and email saying there is still a delay but they will be delivered on THE DAY OF THE WEDDING! I called them the morning of the wedding only to find out that they checked with FedEx and no one could say where the rose petals were and if they were for sure going to be delivered. The tracking showed them delayed in Memphis because there wasn't a Commerical Invoice. SO, we went to plan B which cost us double the amount for ivory rose petals and we had ordered Coral from Fiftyflower.com. I've posted reviews on their Facebook page and their website but they have removed them. Yes, I got a refund but that isn't the point! Why couldn't anyone take ownership of this order. They just said it was out of their control. REALLY?"

"We did order from Fifty Flowers and it went well. We were skeptical after reading all of the reviews, so we decided to also use My Flower Buyer.

From Fifty Flowers, we ordered seeded eucalyptus for filler and crespedilla billy balls (yellow). Both are pretty sturdy plants, so we weren't too worried. They both arrived packaged nicely, healthy and looked great.

From My Flower Buyer we ordered the more fragile roses and hydrangea that we wanted. The roses were a little browned on the edges but were workable and beautiful once we removed the outermost petals. The hydrangea were also good.

Our "

"I ordered from fifty flowers for my wedding in May 2012 and regrettably, I would have to say that my decision to order flowers from them in order to do DIY flowers at my wedding is one of the very few decisions I regret making for my wedding day.


My advice to brides considering this as an option is to do your research on customer experiences and make sure you know what you are getting into.


If I could do it over again, I would have NOT ordered flowers online/by mail and instead bought them from a farmer's market/Whole Foods/grocery store where I could see the exact flowers before purchasing them.


1. The prices are actually quite inflated. I really wanted to save money by doing the flowers by myself instead of going through a florist. For every type of flower you plan on ordering plan on spending no less than $150-200. The peonies I ordered ended up costing $4/stem. At Whole Foods the other day, I saw that they cost at least a dollar less per stem. I probably saved myself a few hundred by not using a florist but I would not say it was worth the amount of stress involved with doing the flowers by myself in addition to the stress about the quality/useability of the flowers (which I will elaborate on below).


2. I ordered 50 stems of peonies for my wedding from fifty http://flowers.com. I ended up with 1 fully open peony to use on my wedding day. Despite ordering them for the recommended delivery date (wednesday delivery for my Saturday wedding) and speaking with them on the phone expressing my concern on the delivery date that they were super tightly closed (they reassured me peonies open quickly), I had 49 stems of closed peonies sitting in buckets at home during my wedding. I had been waiting up until the morning of the wedding to make my bouquets, hoping they would open in time for the wedding... no such luck. Actually, the peonies never did end up opening, even a full week after the wedding had passed! Called them afterwards but there was no reply because it was Memorial Day. I called the company while on my honeymoon and they actually chastised me for not calling them until after the wedding "to explore options." They blamed me even though it is highly unlikely they could have fixed the situation the night before the wedding! In addition, they were unapologetic for the fact that I had my heart set on peonies in my bouquet and on the tables and because I trusted that I would receive what I ordered from them, I ended up being hugely disappointed. Though they are a company that emphasizes customer service, that is no longer the case once they have your money and you ask for a refund. I ended up with this stress to deal with while on my honeymoon because I was unhappy with not receiving a full refund from them. They issued me a partial refund based on a picture my aunt happened to take of a bucket of closed peonies on the wedding day. I was not reimbursed for this totally negative experience.


3. The flowers I received by mail were NOT FRESH. The trachellium I ordered were just barely presentable to be used at the wedding. The majority of the Queen Anne's Lace was not useable due to how droopy the stems were. Much of those ended up sitting at home the day of the wedding too. Again, I spent about 150 dollars for each of those bunches and I was hugely disappointed.


4. They/their farms are not dependable. I received a series of calls from them days before the wedding telling me that this-or-that flower was not available. Sometimes they had a reason (the tomato red ranunculus had botulism?!) and sometimes they had no reason at all for not availability. Again, stressful to deal with a few days before the wedding.


My advice would be to 1. Make sure you really want to do DIY. If you do, make sure you have help!! It would not have been possible for me to pull it off without several extra hands helping me make arrangements and bouquets).
2. If possible, buy the flowers from a local market so that you can see what you are buying.
3. If you do end up buying, make sure you take pictures especially if flowers are not fresh/unopened.


I just felt the need to help other brides make a more informed decision on this than I did! My wedding was perfect, but it would have been even more perfect if I hadn't depended on fifty flowers. Good luck!!!!!!!"

"We ordered 125 roses from fifty flowers- delivery was on time and great. They followed up with us about the order and even called to make sure they had things right. We were impressed with the treatment we received.
But then...
The roses arrived at our friends house two days ahead of her 75th birthday and she couldn't believe all the flowers. They lasted 6 days and a large percent of them were gone and the rest were fading fast. She was very disappointed, as were we too.
I contacted the company and told them what was going on with the roses. The response I got was snippy and curt. Basically they said the average Vase life of roses is 8 days and what we had was normal Vase life. GRRRRR
I had to respond to that and told them our normal experience with Vase life and Roses. The only time we have ever seen rose not last a week is when we order them from let the roses vacation in Miami before they are delivered. One of the factors in picking this company was that the flowers were sent directly from the farm to the person receiving them.
I have not received any further response from and will NEVER deal with them again. Not only did they turn what was a very expensive present into a total flop for a major birthday, They did not treat my contact with them with any respect or consideration.
We did not get even 8 days out of the roses, all we got 6 days and they were spent. Not just looking sad but dead, and in 6 days.
If you look on the Internet for Vase life for Roses you will find what backs up what I said to them. You will find that there is a variance in Vase life depending on the variety of the rose but most varieties last around 2 weeks. That has been our experience. We can get 2 -3 weeks out of roses if we get them directly from the rose farms.
"

"Ordered $300 worth of flowers along with their paper vases for rehearsal dinner. Was urged to change date of delivery to day earlier. I agreed. The flowers came on time (Wed). The vases did not. They were scheduled to arrive on Friday. They overnighted them so they arrived on Thursday. I was not available on Thursday. I planned to arrange the flowers on Wednesday per their schedule. What was I supposed to do with flowers and no vases? It was their choice to send the flowers overnight and the vases ground. It was not a delay in delivery. They could have sent the vases early so that I would have everything together. They offered cash but having the event in a city that I don't live in would prove very difficult to find replacements at that late a date. The operator on the phone was not helpful at all. No compensation was offered for my inconvenience. I thought they should offer the vases for free but they did not budge."

"What a HORABLE company fiftyflowers .com sent me 150 stems of White Cloud Spray Garden Roses and 100 stems of White Ranunculus. We got them July 14, 2011 they were supposed to be there between 10:30 – 12 pm they were delivered way after that. My wife sent them to her aunt who was putting the flowers together. On arrival the White Ranunculus were completely DEAD! We could not use them since her aunt did not know that you have to show picture of the flowers or send them back she just through them away. SO IF YOU ARE STUPID ENOUGH TO BY FLOWERS FROM FIFTYFLOWERS.COM MAKE SURE YOU TAKE A PICTUER OF THE FLOWERS BECAUSE THEY WILL BE BAD!!!

Our wedding was July 17 the other White Cloud Spray Garden Roses by the time the wedding came around the flowers were already wilting. We just wanted our money back for the White Ranunculus but they refuse without proof. None of our wedding picture have them in so obviously we did not use them because they were DEAD!
o Substituted part of my flowers twice. Received half of our flowers damaged. Half of the flowers were white and the other half were YELLOW. We had to buy new ones from somewhere else. We ended up having to use some of them and my bouquet was so wilted... Called them about 10 times and left messages. NEVER called back. Still have not called back... Had to call my bank to get part of my money back. Terrible experience."

"I am a very satisfied bride and can't say thank you enough for the great customer service, the awesome price and most of all the beautiful flowers! I ordered Calla Lilies and Peonies both in white, and they arrived in pristine condition! I had a get together of my friends and bridesmaids to put everything together and we had a blast. In 2 hours we completed all of our bouquets, boutonnieres, and centerpieces. They looked amazing and saved me $1200! I can't say thank you enough and I would recommend you to anyone!"

"I used fiftyflowers.com for my June 26, 2010 wedding. Although my experience with every other vendor was extremely positive, fiftyflowers.com stood out for its horrible customer service and disappointing product.
I ordered 72 of what fiftyflowers.com called "Blush Garden Roses." I also ordered standard roses. However, garden roses were supposed to be the center of my floral arrangements.

Two days before the flowers were to arrive, I got a call from fiftyflowers.com telling me that they were replacing two of my flower orders (I ordered 1 variety of garden roses, 3 varieties of standard roses) were being replaced. They proposed ORANGE and WHITE standard roses in place of what I had ordered (blush, cream, and pale peach). I told them this was totally unacceptable -- my wedding colors were absolutely not orange and white. After a full day of battling customer service on the phone when I should have been relaxing and preparing for my big day, they FINALLY obliged my request that they either provide a 100% refund (so I could RUN to a local florist and get a replacement with the money) or give me roses in the colors I requested. Replacements of similar colors were found, and we were on for June 26.

Then the flowers arrived. They all looked identical. There was NO difference between any. But 72 of the roses were supposed to be the significantly more expensive "garden roses." I paid a large premium to have these large, lush, peony-like flowers. Too bad I never saw them. Customer service repeatedly assured me that the garden roses would become evident by their opening. I waited the suggested time and called back the day before my wedding. They still promised garden roses were delivered. Finally, after my rehearsal dinner, the flowers still had not opened. I called one more time, but at this point was helpless – it was 11pm the night before my wedding day. FORTUNATELY my brilliant mother saw an episode of Martha Stewart where she froze peonies mid-bloom and later placed them in room-temperature water to open. My mother (who is an experienced gardener) secretly did this after seeing the horrible fiftyflowers.com roses (she didn’t tell me because she was still hoping for the best and didn’t want to alarm me). Well, they opened, and opened beautifully. And THAT is what I carried with me on my wedding day, and put the supposed “garden roses” with the rest of their identical standard roses in my bridesmaid bouquets. Had my mom not done this, I would have been not only swindled out of my money but also carrying a bridesmaid bouquet as a bride.

And then it actually gets worse. Fiftyflowers.com left a voicemail on my parent’s machine the day after my wedding, returning my call. It said they needed photos before they would proceed. So instead of just getting ready to go on my honeymoon I was gathering all the photos we took of the flowers (we took a lot to document our “getting ready” for the wedding). I spent the day after my wedding emailing these to fiftyflowers.com. Then, on my HONEYMOON they begin arguing with me that even though the flowers in the photos looked just like standard roses, I must have somehow missed seeing the 72 garden roses because they were certain in their documentation that the correct order arrived. Ha. Yes, the customer service rep said the photos I sent were all of standard roses (they admitted it!) and that I somehow didn’t know what a garden rose looked like and didn’t take photos of the ones that arrived. Nope, those were photos of what they CALLED “garden roses.” And they couldn’t tell the difference themselves between those and standard roses.

Well, not only did I have proof, witnesses, and my repeated calls, I am not an idiot. I saw the pictures on their website. I know that a garden rose should not be identical to a standard rose. And even if the roses they sent me were garden roses in some sort of technical scientific way, the LOOKED exactly like standard roses and therefore would be the lowest-quality garden roses I have ever seen. Their customer service was more concerned with being right than helping me. I never even got an apology acknowledging their mistake. A $100 premium to buy “garden” roses over the regular cost of “standard” roses is absolutely meaningless. I spent the first three days of my honeymoon exchanging emails with a bickering customer service rep. Then I decided to let it go and enjoy myself. That was a fabulous decision, unlike choosing fiftyflowers.com to provide my wedding flowers. If you care about getting what you actually ordered, and, more importantly, being treated like a person, avoid them at all costs.

In closing, here’s text from our final exchange: “I am afraid is not possible you received standard roses from them and we cannot process any compensation for this matter.”

Helpful."

"Company had to substitute 2 of 3 flowers ordered. One of the subnstitutions was still not what fiftyflowers said it was going to be.

2/3 flowers ordered arrived in poor condition and barely lasted the day. Would never order from them again. "

"Very pleased with the service. I ordered Lillys of the vally for my girlfriend. flowers were packaged extremely well and arrived in perfect condition. Quality of the flowers were second to none i place more orders with them.

Only problem is on fedex's part. Flowers were a day late due to a storm. As soon as Fifty Flowers found out their was a delay of shipping they contacted me to let me know what was going on and assured me that they were ok for the extra day in the box. Great service from Fifty Flowers and the flowers were great. I highly recamend them to anyone who is looking for high quality flowers."