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Verified Fiat Parts Webstore Shopper
Verified
1/5

2019-02-07

No Customer Service

"I ordered some parts, they were shipped(I received an email with tracking), and everything seemed great. It shipped fast and I got confirmation emails every step. Then I checked USPS tracking and it said the address didn't exist even though the address on my confirmation emails had my exact address. I tried calling them to see if they could remedy the situation before the package was returned, but multiple calls never had the phone answered once. The package was returned to sender and I tried calling and emailing them again once tracking showed the package had made it back to their warehouse. Again no responses. I had to escalate my case through PayPal to get a refund for the package I never received and not once did I ever hear anything from the seller."

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