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Verified
1/5

2014-02-10

"Rather than make any statements about how bad I think FedEx Trade Networks is - Here are the email exchanges (non-relevant details removed for clarity) so judge for yourself:

From: Amoy Boodoo
To: Me
I got an approx.. amount for this shipment it would be $ 325.00 CAD
Please complete the One Time Agency Agreement form so that we can move forward to process the paperwork.

From: Me
To: Amoy Boodoo
Can you please provide a detailed cost break-down?

From: Amoy Boodoo
To: Me
I got a break-down from 1 of the raters. Please note that this is an estimate only. The actual invoice can vary…a few dollars give and take.
...
HST: $15.30
Total: $325.01

From: Me
To: Amoy Boodoo
Since I'm in Alberta, I should only be paying GST rather than HST. Can you confirm?

From: Amoy Boodoo
To: Me
Yes Caleb, you are only going to pay GST. NOT HST.

From: Me
To: Amoy Boodoo
Can you please explain why have I just received an invoice for $704 from FTN when the estimate given was $325?
Also, HST - I am in Alberta so I should only pay GST at 5% rather than HST at 13%

From: Amoy Boodoo
To: Me
Please attached a copy of the revised invoice.
The HST that you are being charged is based on the service that is being provided from Ontario.

From: Yu Kim
To Me:
Sorry for missing this problem you got into yesterday.
I reviewed the transaction and found that the system didn’t calculate the discount properly.
That was why the GST amount shows so high.
I revised the invoice to show the correct GST amount. Please see the attached and let me know if you still want us to clear the shipment.
Again, sorry for all the inconvenience you had deal with. If you have any questions, please contact me at below, I will be happy to assist you.

At this point, I informed FedEx Trade Networks that I would be using Bay City Brokers who saved me from paying over $500 in bogus fees.
"

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