ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2011-01-08

"RIP-OFF. sold me a fake Gucci! It's literally a $10 cheap knock-off. My husband didn't know any better when he bought it as a gift. Trying to return it according to their return policy. Nobody answers the phone. No return call when leaving a message....which is a cell phone I think. What company greeting says "press 2 to send a numeric page"??? The "send a message" link doesn't work & no email address is listed. The phone number listed on my bank charge is disconnected. I filed a BBB complaint and called Gucci's NY headquarters to report them. I hope to see my BBB complaint reflect on their BBB score soon!!

DON'T BUY FROM THEM!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-12-08

"The service was great! I believe my order shipped the next day. I got it quickly and will definitely use Fashfire again if I am looking for discounted designer items. The bag was in excellent condition with tags and looked exactly like the picture. Great prices on quality merchandise!

The only thing I would change is that FashFire should send an email confirming how much was charged to your credit card and include that amount on the invoice in your package. I was splitting the cost of this gift with a few people and did not remember exactly how much I paid.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-25

"I received the shipment 3 days after I placed the order; it was very fast and effective. It was a very nice bargain! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-06

"Super fast shipping, great products, very nice to deal with!! Highly recommend purchasing from fashfire.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-10-15

"Easy and most convenient to buy a kate spade bag at discounted prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-30

"fast delivery and the bag is in good condition, love it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-12

"Extremely good customer service and prompt delivery! Definitely a trusted seller with value for money products. Two Thumbs Up! =]"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-03-02

"What a pleasure dealing with a very professional company, before ordering i had some questions and the live chat was very helpful, placed the order on a Tuesday and received the item that Friday...now that is what i call fast shipping.

The product arrived exactly as described, all tags and covers intact....love it.

Im already looking for the next item to buy...thnx fashfire
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-24

"great seller, great product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-09

"thank-you very much every thing you stated are true, fast shipping, thanks again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-10

"i was very very impressed by the order process and the delivery process....very enjoyable the shop and buy thanks... keep the good wrok up and the was so perfected........"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-07

"I received quick service of notification by Vanessa informing me of an address correction needed. Always received notice of status of my order. GREAT SERVICE---THANKS. I look forward to doing more business with you in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-16

"My product was delivered early and was just like the picture. Very pleased with my new purse."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-30

"This is my third purchase from fashfire.com. Needless to say I'm more than pleased to get the item promptly and as show on the site. I found that this site has the best prices for the handbags and designer comestics. The only draw back is that they do not have live chat support option, which I'm fond of. May be I might just suggest them to have it for those who are like me lazy to pick up a phone to call! :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges