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0.00/5
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2012-10-16

"Great Store, excellent service, pleasure to shop there"

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Verified
5/5

2010-11-02

"Excellent customer service, low prices and free shipping... I had a great experience with this store."

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Verified
2/5

2010-02-12

"Price was good.

Correspondence was good.

Shipping time was sub standard. Took 10 days before they even shipped the order.
"

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Verified
3/5

2004-03-09

"very poor return policy.
everything is back ordered.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being easy to reach
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Being trustworthy
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Resolving problems
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Making decisions on their own
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Being knowledgeable
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Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
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Customer service resolving problems
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Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability