"I always use FTD. The deliveries are always on time and the flowers beautiful."
"My friend's birthday was a huge hit...was worried the flowers would be late...they were not! Got a ton of compliments!
Thank you!"
"then the wrong flowers were delivered i have photos "
"I like the flowers arrangement, but one rose was missing and balloon was lacking air."
"From ordering to delivery, no problems at all!! The flowers were lovely and the birthday girl was thrilled!!"
"The flowers were beautiful and delivered in a timely manner "
"My Sister received her flowers and she was absolutely blown away, she said it was the prettiest arraignment she has gotten in a long time! Great Job Safeway Floral in Sebastopol!!"
"The on-line ordering was extremely easy and gave the option to deliver to the funeral home. The flowers arrived exactly on time and not only looked exactly like the picture but were fresh and beautiful."
"Order was placed for delivery 4/2 - finally delivered 4/17 after 3 calls to customer service. I was told 2 times that it was assigned to a florist. Lots of apologies. Not until I demanded that it be assigned to a different flowers was the order filled. What is ironic the order was placed on a deliver same day add."
"The product delivered seems to be acceptable, but the delivery promises are disappointing. This is the second time within a few months ( 2 outa 2 ) that delivery was pushed back a day from the promise made at the point of submitting the order. Obviously all florists, including this one, are aware of the impact their product can have as acknowledgment of certain life events in people's life. That's why they are in business and what they rely on. Well, when a product is NOT delivered at the moment it would have it's most positive emotional impact. it borders on having the complete opposite effect. The recipient can feel ignored, abandoned and frequently hurt. Yes, the package will arrive tomorrow... but as life as proven... you can't un-ring a bell... first impressions are the ones people remember. And the recipient will always remember that the SENDER (apparently) fell through the cracks, when in reality, it was the producer. "
"Customer service responded timely and resolved issue"
"Delivered promptly. Flowers were beautiful and driver called ahead. Sheer perfection! Thank you."
"Order was received the next day after shipping."
"The first delivery didn’t turn out well but FTD worked with us for a replacement, which turned out much better. "
"Great from start to finish. Saw flower arrangement as sent and matched the photo
Of selections."
"My sister loved her flowers. She sent me a pic and they were everything I expected and so much more to her. "