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Product & services pricing
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2006-07-18

"I ordered from this company on the recommendation of Bill Burke. I found the products on their web site for a fair price. I placed my order. I quickly received an email confirming my order and status. The order shipped quickly with a UPS tracking number. The order arrived on-time as promised. The items were well packed for protection and were exactly as promised. I will order from Expedition Exchange again. Thanks!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of checking order status
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Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
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Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
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