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Product & services pricing
3.34/5
Chance of future purchase:
3.75/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
5/5

2016-09-27

Incredibly Easy To Set Up

"When I needed a secure way to transfer large video files, I found Exavault.com. Without losing any time before an important deadline, I had my account online and ready to go. Everything should be this easy!"

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5/5

2016-09-21

Shopped around, sticking with ExaVault

"I spent a lot of time looking for the right FTP provider. Fortunately for me, ExaVault offers a free month to kick the tires before you commit to anything. Believe me I tested everything I could think of, including their support responses. From my very first day signing up, right through the end of the free trial, ExaVault passed with flying colors! I'm happy to stick with it because they are serious about what they do, and it shows."

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5/5

2016-09-20

Incredibly Fast Support

"I've been with ExaVault for a few months now. Aside from numerous "how are things going?" emails from the support manager, I've had really fast response to my support emails and calls, too. No matter what time of day I contact them, it seems, somebody replies to me within the hour, and it's clearly somebody who knows what they're talking about, too!

I've never had service like this before, and I find myself comparing the service I receive at other locations
"

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Verified
5/5

2013-07-11

"ExaVault has a great product. Very cost effective and easy to use. I had to contact support initially to figure out how to get my FTP server setup, but it was a gray matter problem (e.g. I didn't read all the docs) and Amy L. was VERY patient and helpful in getting me sorted out.

Easy to send & share files, and upload or download via both web and FTP.
"

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Verified
5/5

2013-06-12

"I thought the site was really clean and simple. I was able to set up folders for all the partners and still keep things confidential. Highly recommend."

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