"This company is excellent! From customer service to inside delivery, I will definitely purchase again!!"

"JUST TERRIBLE TERRIBLE EXPERIENCE!!!

VERY POOR QUALITY FURNITURE, EVEN FOR CHINESE STANDARDS.

A lot of their customers are filing a class-action lawsuit against EVINCO.

Please contact me for more details if you have been ripped-off by this company.

DO NOT BUY FROM EVINCO DESIGN
"

"I purchased an Innovation USA Cassius Deluxe sofa a few weeks ago from Evinco Design and I love it! It looks great and is even more comfortable! I’ve fallen asleep several times on it. I can’t believe how well padded and comfortable it is. It’s like sitting on pillows but yet firm enough to hold its shape. Great buy and speedy free inside delivery!"

"I ordered an Innovation brand Cassius Deluxe Sofa on their website this Monday afternoon PT after checking with Anton in Sales about its availability that morning. He told me it was available for immediate shipping but it would take about 4 to 5 days for the actual delivery even though I lived within an hour of the warehouse where this particular item shipped from. Most of the time seems to have been taken for normal order processing at Evinco, the warehouse and the shipping company all of which are independent companies.

I read and discussed the mostly negative reviews with Anton before placing an order and his response was that some items DO take extra time but not this brand.

YRC shipping delivered the sofa to me Friday morning! I assembled it the same day and it is working out great so far."

"They are a legitimate company that provides the services they claim. I was in the market for a Modloft bed and they had the best deal going. I read the bad reviews but decided to give them a chance and told them I would write reviews praising their services if everything worked out, so here it is.

I placed an order for a bed over the phone, it shipped the same week. The delivery team came the following week and did when they said they would and they were very professional. I am very happy with my purchase and I would reccomend Evinco Design to family and friends.

I understand that 99.999% of happy customers will not post reviews online but I just want to let everyone know that in case Evinco did exactly what they promised and I am a very happy customer.
"

"This is either a fraudulent merchant or a merchant who has no clue what they are doing!

This company sold me a product that they said was in stock at the time of the sale and promised delivery within 2 weeks. (I chatted with someone at the time of the order through their online chat).
They charge the credit card at the time of sale not at the time of shipment.

It has been 4+ weeks and they are not answering my phone calls or emails! They don't have a customer service phone number (only an 800 number of an answering service that takes messages that are never returned).
They replied to me once and said that the order was shipped with a freight company called YRC but there was no tracking number. I called YRC and asked them to verify if they have anything heading to my address - they had nothing! They also confirmed that every shipment always gets a tracking number!
I contacted EvincoDesign on 1/26, 2/3 and 2/7 via both phone and email. No reply!

I ended up disputing the charge with the credit card and filing a complaint with the BBB of Metropolitan New York!"